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Market Intelligence:
AI
Payments
Research
  • Credit unions
    Yes, credit unions are buying more banks

    The data shows a sharp uptick in credit union acquisitions of banks, drawing the ire of community bankers as they lobby for credit union taxes.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    August 4
  • Politics
    As the credit union industry booms, who's watching?

    A dramatic boardroom purge at the NCUA has unleashed a fierce debate over the future of credit unions, and whether they're still serving their original mission.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    August 1
  • Artificial Intelligence
    Banks, credit unions turn to AI for customer service boost: Report

    Artificial intelligence is helping banks and credit unions reduce friction points in their customer experiences and more, per new research from American Banker.

    By Frank Gargano
    Data Reporter
    July 29
    Customer Service
  • Cryptocurrency
    InvestiFi, Florida credit union partner on crypto trading

    Ocala Community Credit Union is the latest credit union to partner with InvestiFi and offer crypto investments for its members.

    Melinda Lucy headshot
    By Melinda Lucy
    Tech Reporter
    July 23
    InvestiFi.00_00_13_03.Still002.jpg
  • Technology
    Credit unions accelerate embrace of AI through chatbots

    San Diego's North Island Credit Union joins a growing number of institutions that are prioritizing AI technology to streamline customer service.

    Melinda Lucy headshot
    By Melinda Lucy
    Tech Reporter
    June 16
    Credit unions accelerate AI via chatbots
  • Regulation and compliance
    Fired credit union regulators dig in for lengthy court fight

    Questions remain whether Trump can legitimately remove board members from the National Credit Union Administration, and the answers lie in the courts.

    By Frank Gargano
    Data Reporter
    May 15
    NCUA HQ (3)
  • Fintech
    Best Places to Work in Fintech 2025

    The 29 companies that made this year's list offered flexible work schedules, generous amounts of paid time off and fun activities to keep employees happy.

    By Carter Pape, Melinda Lucy, Frank Gargano and Penny Crosman
    May 13
    Group of people on MPOWER team stand behind counter with party cake.
  • Consumer lending
    Navy Federal offers members a debt-free path to credit

    The credit union partnered with Bloom Credit to offer members a new way to build their credit score by sharing rent and utility payment data.

    Melinda Lucy headshot
    By Melinda Lucy
    Tech Reporter
    May 7
    Charleston, South Carolina, USA - Navy Federal
  • NCUA
    Warren, Waters say NCUA lacks quorum to govern

    Senate Banking Committee ranking member Elizabeth Warren, D-Mass., and House Financial Services Committee ranking member Maxine Waters, D-Calif., urged the National Credit Union Administration's Inspector general to look into President Trump's removal of two board members.

    By Ebrima Santos Sanneh
    Reporter
    April 29
    NCUA HQ
  • Regulation and compliance
    Former NCUA members sue Trump over firings

    Two Democratic members of the National Credit Union Administration board of directors are suing the Trump administration for wrongful dismissal, a suit that could have implications for the Federal Reserve and Federal Deposit Insurance Corp.

    By Ebrima Santos Sanneh
    Reporter
    April 28
    Todd Harper
  • M&A
    How many credit unions have acquired banks in 2025?

    Credit unions are continuing to buy community banks, although at a slower pace than in 2024.

    By Mary de Wet
    Managing Editor
    April 24
    M&A mergers
  • NCUA
    By firing Democrats, Trump takes NCUA into legal gray area

    The National Credit Union Administration insists it can still function with one board member, but legal experts and industry groups say any substantive regulatory actions could face serious challenges.

    By Ebrima Santos Sanneh
    Reporter
    April 21
    NCUA HQ (4)
  • Politics
    Credit union oversight hobbled in warning to bank regulators

    The firing of National Credit Union Administration board members further erodes the political independence of bank regulators, experts say, in a way that could trickle up to the Federal Reserve.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    April 16
    Todd Harper
  • Trump administration
    Trump fires Democratic credit union regulators

    President Donald Trump has ousted Todd Harper and Tanya Otsuka, Democratic board members of the National Credit Union Administration, before the end of their Senate-confirmed terms in the latest example of bipartisan regulator boards being undermined in Washington.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    April 16
    Todd Harper 2021
  • M&A
    Credit unions bought a record-breaking 22 banks in 2024

    The unprecedented number of deals came in a year when banks struggled to find merger partners in their markets.

    By Mary de Wet
    Managing Editor
    January 2
    View of downtown Orlando, Florida.
  • Credit unions
    How many credit unions acquired banks in 2024?

    The trend of credit unions buying banks is a lightning rod for controversy in the banking industry. Despite this, such mergers are increasingly common.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Editor-in-chief, Digital Insurance
    January 2
  • Credit unions
    Inside Tanya Otsuka's historic NCUA role and regulatory vision

    The first Asian American to join the National Credit Union Administration board, Otsuka has had a career highlighted by consumer advocacy, a focus on financial stability and support for underserved communities.

    By Ebrima Santos Sanneh
    Reporter
    December 9
    Staff Portraits
  • 2024 Most Powerful Women in Credit Unions
    How top female credit union execs tackle members' economic hardships

    The Most Powerful Women in Credit Unions honorees discuss their response to inflation and the challenges facing underserved communities.

    By John Adams
    Executive Editor, Payments
    November 19
    Darlene Johnson, EVP, Chief Strategy and Transformation Officer, Suncoast CU, 2024
  • 2024 Most Powerful Women in Credit Unions
    The Most Powerful Women in Credit Unions, 2024

    This year's honorees demonstrate the courage and experience necessary to address the rise of digital commerce, AI, bank and fintech rivals.

    By Editorial Staff
    November 19
    Cover slide for The Most Powerful Women in Credit Unions, 2024, featuring the top four honorees: Leigh Brady, Beverly Anderson, Donna Bland and Brenda Worrell
  • Regulation and compliance
    How CFPB is cracking down on banks before Trump takes office

    Enforcement actions from the Consumer Financial Protection Bureau still fresh in the mind of financial leaders have renewed hopes that a second Trump administration will favorably alter the agency's future.

    By Frank Gargano
    Data Reporter
    November 18
    CFPB
Load More
23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.