Multiple factors have slowed residential sales, tightening the market for home loans for banks and credit unions.

Tansley Stearns will succeed the organization's longtime chief executive Bill Lawton in June.

The New York credit union is using robotic process automation tech from Blue Prism to handle time-consuming tasks related to data entry, collections and other needs. This frees up its employees to focus on the organization's expansion.

Even "lifers" are considering new jobs as financial institutions bulk up to expand into new markets.

The wealth programs in the channel are going through a significant shift amid major recruiting moves and consolidation, according to a consultant’s report.

After failing to win funding for a direct-lending program last year, Small Business Administration chief Isabella Casillas Guzman says the agency continues to study the option because banks and credit unions are making fewer small-dollar 7(a) loans than several years ago.

Richard Helber stepped down after 12 years as Tropical's chief executive. He will hold an advisory position through the end of the year.

The National Credit Union Administration’s prohibitions for this month addressed allegations of embezzlement and loan doctoring.

With new guidance and a simplified chartering process, the National Credit Union Administration seeks to counter the trend of closures and consolidations.

LincolnWay Community Bank in Illinois has agreed to be sold to CoVantage in Wisconsin, adding to a trend of bank-credit union deals that has drawn backlash from many small-bank executives.

Lendistry, a fintech community development financial institution, obtained a license that allows it to become one of the few nondepository lenders with access to the Small Business Administration's flagship lending program.

Although small banks and credit unions are enjoying healthier loan portfolios, they are also bracing for potential setbacks due to higher interest rates and inflation.

The National Credit Union Administration took steps to increase hires of women, minorities and people with disabilities in 2021, making its staff more representative of the general population.

To appeal to a younger audience, credit unions are teaming up with third parties that can help them offer Bitcoin accounts, real-time payments and other cutting-edge services.

The Consumer Financial Protection Bureau is examining whether artificial intelligence discriminates against minorities and other applicants. But GreenState Credit Union in Iowa says the technology can be harnessed to make lending fairer in underserved communities.

Regulators in a half dozen states have now thrown at least temporary roadblocks in front of credit unions’ effort to buy community banks.

Matt Rookard, who has worked on economic development initiatives in the state, will succeed Bob Gallman, the former president and chief executive, on May 2.

Stephen Owen has worked for Bank of America and OnPoint Community Credit Union in Oregon, and will succeed Charles Bruen at the Hollywood-based credit union.

To ensure authenticity, Community First Credit Union had its AI-powered voice system learn by communicating with Spanish-speaking employees who could teach it local terms and mannerisms.

John Newett, who joined the credit union in 2011 and was most recently its senior vice president of operations, has become its president and will succeed Ron Collier as chief executive.