Credit union service organization PSCU has received the CUSO of the Year Award from the National Association of Credit Union Service Organizations (NACUSO).

ALBUQUERQUE, N.M. — The Credit Union Call Center Conference and Strategic Contact Inc., a consulting firm that focus on contact center technology and operations, announced a formal partnership to conduct a survey to measure the efficiency and effectiveness of CU call centers.

SAN DIEGO — Stan Abrams is stepping down as president and chief executive of San Diego Metropolitan Credit Union next year.

Corelation Inc., a core processor in San Diego, was hired by seven credit unions during the first quarter. The new signings raise the total number of credit unions using Corelation to 48.

With more top spots opening up as baby boomers retire, CUs are looking for new CEOs, but many ‘specialist’ C-level execs may not be up to the task.

Boeing Employees Credit Union, long affiliated with the aerospace giant, is attempting to alleviate the concerns of members who may lose their jobs.

Consumer Financial Protection Bureau faced hostile questions during oral arguments before a federal appeals court Tuesday as it sought to argue the constitutionality of its single-director structure.

Trade groups for credit unions and small banks breathed a sigh of relief last week after a panel unveiled updates to the latest version of the Financial Accounting Standards Board's controversial Current Expected Credit Loss standard.

A trio of CEOs are elected to Pennsylvania board, Minnesota recognizes outstanding volunteers and professionals and other CU officials in the news.

The National Credit Union Administration on Monday said it received $575 million as its part of a $5 billion settlement with Goldman Sachs.

State regulators have given Ent Credit Union in Colorado Springs the green light to expand to additional counties in-state, the company reported Monday.

A federal appeals court has set the stage for yet another legal showdown over the Consumer Financial Protection Bureau's structure in a major test of the bureau’s authority.

Dennis Schaefer will retire as president and chief executive of SIU Credit Union in Carbondale, Illinois, on April 15.

Just days after the deadline for credit union service organizations (CUSOs) to register with the National Credit Union Administration, Credit Union Journal asked NACUSO conference attendees about their experience with the new requirement.

Blockchain technology could power the digital identity of the future, with financial institutions serving as designated authenticators on behalf of consumers.

Credit Union Service Centers of Alabama will pay a patronage rebate and dividend for the fifth consecutive year.

The idea of allowing a merged credit union to maintain its identity as a "division" of a network CU is interesting, but small CUs should look to CUSOs and their trade groups for resources that would allow them to remain independent, according to former NCUA Board Chairman Michael Fryzel.

In a panel featuring the four living chairs of the Federal Reserve Board, Janet Yellen said that she does not share Minneapolis Fed President Neel Kashkari's view that the biggest banks need to be broken up – but respects his opinion and the role of regional banks in the Fed system.

Speaking before the Senate Banking Committee, CFPB Director Richard Cordray said fintech companies should be held to the same standards as depository institutions. At the hearing, Cordray fielded questions on payday loans, indirect auto lending and regulation by enforcement rather than rule-making.

Democratic presidential hopeful Hillary Clinton has made reining in the shadow banking system a focal point of her campaign platform, but there are fears that doing so could come with a high price tag for the U.S. economy.