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ComplyAdvantage, Cinnamon and Zoovu recently raised millions of dollars to fuel expansion of their automated risk management, data-scanning and customer service products geared toward financial services companies.
February 22
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As large banks put stronger fraud monitoring and authentication technology in place, fraudsters have been turning to small banks, like Kennebunk Bank on the coast of Maine. Here's how it fought back.
February 21
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Page views and sales results don't explain which customers do what, and why they do things (or don't do them), in online and mobile banking.
February 20
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OceanFirst in New Jersey shuttered more than a third of its branches but says nearly all the customers stuck with the bank because it trained employees to show customers how to go digital.
February 12
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The quest to implement a broadly accepted digital ID solution may take years, but Jumio is hoping to get headway with a new authentication service leveraging video selfies.
February 12 -
The automaker's finance arm joins Avant, OnDeck Capital and SoFi in the system, which is designed to help verify loan applicants' identities.
February 12
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The Lee's Summit, Mo.-based institution has paid out $350,000 over the last five years to members.
February 12
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The bank says it has restored access, but it hasn’t explained how a fire-suppression system at one facility could cause a nationwide outage across all of its channels, or how its system as a whole could have been left so vulnerable to the incident.
February 8
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Customers reported being unable to access online banking, mobile banking or their debit cards.
February 7
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Management success isn’t about adopting the latest technology craze or exuding charisma, it’s about prioritizing employees and customers.
February 7
