Data and information management

First Internet Bank is pioneering eye-vein recognition to let customers log in to its mobile app, hoping consumers' distinct concerns about this form of biometric authentication fade away.

Short of a major data breach, it could be a financial technology executive's worst nightmare: a critical piece of software crashes, disrupting an important and highly visible activity like processing consumer payments or setting net asset values for mutual fund clients.

ShopKeep and MasterCard have entered a marketing partnership that includes pushing merchants to adopt the EMV standards.

Software problems have recently plagued Bank of New York Mellon, HSBC and the New York Stock Exchange. Thorough testing and new quality standards can help financial institutions weed out weaknesses in their code that could (literally) break the bank.

The smartphone can add significant security to payments, but it is also a tool that fraudsters can exploit. Researchers and scammers have already found several unique attacks that rely on mobile devices.

The San Francisco company hopes to lower its costs by driving out human intervention as much as possible. To get there, it has made the counterintuitive decision to locate its operations staff in one of the country’s most expensive cities.

Symphony, the instant messaging service supported by fifteen large banks, says it will be ready to roll on Sept. 15 despite the objections of Sen. Elizabeth Warren and regulators who fear its encryption technology will impede supervision.

Three large U.K. banks have suffered recent payment glitches, including temporary outages at HSBC, Natwest and Royal Bank of Scotland—suggesting existing bank payment systems are challenged to process digital transactions.

Hoteliers, U.S. military brass and bankers are in very different lines of work, but they share at least one common concern—cybersecurity.

A data breach-related court case involving Wyndham hotels and new Defense Department rules governing contractors provide banks some dos and don'ts in bringing vendors' security practices into line.

K2 Intelligence, an adviser on compliance and cybersecurity, has hired a former FBI cryptocurrency expert and a former regulator who worked on New York's digital currency regulations.

Even though consumers generally avoid liability if their payment card or account is breached, their troubles can go well beyond the initial financial hit for the bank or merchant, said long-time data security expert Brian Huntley.

Western Union has restored its outbound money transfer service from Greece, following its June suspension due to a temporary shutdown of Greek banks amid the escalation of the country’s debt crisis.

Old-fashioned banks and neobanks are both finding the battle for acquiring customers to be treacherous. So BankMobile, a mobile-first banking service, has launched an innovation lab-like division seeking new tech that could attract thousands of new customers per month.

The smartphone can add significant security to payments, but it is also a tool that fraudsters can exploit. Researchers and scammers have already found several unique attacks that rely on mobile devices.

This fall, the United States will finally transition to EMV—but it’s too little too late.

Hackers can already take control of a car. And as vehicles become rolling shopping malls, cybercriminals will have an opportunity to snatch your identity, too.

Fidelity Investments is considering dropping American Express and Bank of America to find new partners and better terms for one of the top-rated cash-back credit cards in the U.S., according to people with knowledge of the matter.

When a federal appellate panel sided with the U.S. Federal Trade Commission (FTC) against the Wyndham hotel chain this week, it cemented the FTC as a power to be reckoned with for companies that have poor security.

Many Americans who travel abroad have already experienced the changes that chip technology will bring when chip technology rolls out widely this year.