Data and information management

How consumer attitudes toward privacy threaten to overturn long-standing industry assumptions about customer data and personalization.

With mobile payments and banking apps on the rise, biometric authentication is now increasingly common in consumer finance, says Fingerprints' Michel Roig.

Without additional security measures, hackers can compromise multifactor authentication and wreak havoc on financial institutions and their customers.

As the bureau writes data-sharing rules, the third-party firms that work with fintechs say oversight by the agency would be more efficient — and better for consumers — than being policed by their bank partners.

Call centers have long had issues around the security of accepting card payments verbally; companies like Semafone and DataDivider are working to keep those centers PCI-compliant as the pandemic compounds the problem.

Olaf Carlson-Wee, founder and CEO of the cryptocurrency hedge fund Polychain Capital, discusses which digital currencies and blockchain technologies are reshaping payments and which are “nonsense projects.”

Traditional methods have been around a long time and don't meet the current needs of a fintech-heavy market, says Akoya's Stuart Rubinstein.

Emerging consumer attitudes toward privacy threaten to overturn long-standing industry assumptions about customer data and personalization.

City National Bank is working with the fintech startup Extend to further boost contactless payments at the point of sale for business employees through the launch of a virtual Visa commercial credit card.

Compliance is expensive and complicated, though there are some emerging solutions, says Adflex CEO Pat Bermingham.