Data management

An effective data analytics strategy could require rethinking all your institution's processes and touch points.

A recent report from Best Innovation Group reveals a significant number of credit unions don't have a data analytics plan, and many that do are putting off spending money on it.

RPA changes the game, enabling the automated transfer of data between different systems, and bringing significant levels of improved efficiency to the organization, writes Christine Parker, vice president and financial services industry market lead for Pegasystems.

Intent on rapidly capturing the value and benefits of these new services, companies too often take a path of least resistance to cloud assessment and operational planning, writes Justin Yunag, chief digital officer, financial services for Atos North America Operations.

Cloud technology can be a boon for credit unions, but it also creates regulatory headaches and opportunities for cybercriminals.

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level.

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

With Google facing scrutiny of its data collecting practices, one exec sets the record straight: Yes we know you took an Uber, no we don't know where you went.

Two of the credit union movement's biggest names are teaming up to help CUs better tackle big data.

The time is now for Congress to enact stricter data security standards that better protect credit unions and consumers.