Demographics

Synchrony CEO Margaret Keane says plastic cards will be gone in five years; David Tyrie is succeeding the high-profile Michelle Moore as BofA's digital chief; Fed outlines a new approach for its post-crisis supervisory program; and more from this week's most-read stories.

Credit unions as an industry face a wave of CEO retirements, but experts say some institutions' succession plans don't stand up to scrutiny.

Koebler, the bank's head of consumer lending, will replace Jerome Lienhard, who is retiring.

The high-profile Michelle Moore will step down at year-end, to be replaced by David Tyrie. More synergy between digital operations and consumer products, while maintaining financial discipline, seems to be an important priority.

Credit unions enjoyed a boost to membership as consumers fled the big banks in the wake of the financial crisis. But they can't wait for the next global disaster to drive younger members into their arms.

In a letter Monday to Federal Reserve Board Chairman Jerome Powell, the four House Democrats argued that the nation’s aging payments system is contributing to economic inequality.

Trade associations and other industry groups are partnering with universities and colleges to create more degree programs and special courses that prepare young people to work for banks — especially small ones.

Municipal's previous CEO, Kam Wong, was fired earlier this year after being charged with fraud and embezzlement. Mark Ricca will now run the institution.

Despite improvements in the proportion of consumers without a bank account, there is still work to do to bring more Americans into the banking system, argues FDIC Chairman Jelena McWilliams.

The Human Account, a survey of 11,500 people, is intended to inspire banks and governments to come up with better ways to help low-income people.