Digital banking
Digital banking
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Webster Bank’s partnership with the national broker-dealer LPL is a reversal of its initial opposition to robo-advisers. It is the latest regional bank to enter a market first claimed by the biggest banks.
February 13 -
The bank joins a small group of companies that believe short-term forecasts will ultimately help customers build healthier financial lives.
February 13 -
The online small-business lender is enjoying a payoff from its year-old push to cut costs and tighten underwriting standards. It is also set to announce another lending agreement with a major bank this year, its CEO said Tuesday.
February 13 -
After launching a video-banking platform in 2016, Vibrant Credit Union has now rolled the program out across its entire branch network, citing high member satisfaction rates, a boost in lending and decreased wait times.
February 9 -
The journey Diane Morais is taking Ally on is all about being more relevant to customers. Doritos offers a lesson on how to do the opposite. CIT's Ellen Alemany says banks are 'terrific' about addressing sexual harassment. But what about the gender pay gap and boardroom balance?
February 8 -
Capital One has been rolling out coffee shops where it can offer banking services — but are not considered branches. The cafes have been especially effective at gathering deposits, putting more pressure on community banks that have already been losing deposits to their larger rivals.
February 8 -
Marquette Bank is proof that community banks don't have to be the fastest or flashiest to compete with online lenders. Instead, the Chicago bank closely mirrored fintech offerings while promoting personal service to set itself apart.
February 8 -
Its latest partner, Mantl, has built software that lets consumers open accounts in four minutes. In such alliances Radius seeks expertise it lacks, gets heavily involved in product development, and tries to balance the spirit of innovation with the demands of compliance.
February 7 -
It's not enough to hire someone with strong IT skills—they also need "soft skills" such as a passion to keep learning and understanding members needs.
February 5 -
The data-sharing directive has gotten off to a rocky start overseas, underscoring the need for domestic banks to start educating customers about the model well before it’s adopted stateside.
February 2