BankMobile became profitable thanks to its high-volume, low-cost acquisition of student customers. The new CEO's challenge will be holding on to them after they graduate.

The surge in online and mobile use is a high-profile test for the industry — and could foreshadow a permanent consumer shift.

Online platforms and apps can be utilized to quickly support small businesses and consumers facing unexpected financial hardship.

Heritage financial institutions that don’t support emerging embedded payments and banking risk further erosion of younger cohorts and losing material franchise value to fintechs, challenger or neo-banks equipped to originate and service accounts at the edge of partner networks, say payment consultants Richard Crone and Heidi Liebenguth.

Customers are increasingly concerned about taking a financial hit from the COVID-19 crisis and want to know more about fee waivers, credit-line increases and other things banks could do for them.

The serial entrepreneur has created a challenger bank called One for middle-income people with complicated financial lives.

The U.S. challenger bank and the startup STC Pay aim to create a special blend of banking services for millions of tech-savvy, cash-averse consumers in Saudi Arabia.

Habis, who joins the bank from MUFG Union Bank, will replace Michael Cleary, who left Santander last fall and recently joined Wells Fargo.

In the tug-of-war between banks and third parties over who controls access to customer account data, payments are primed to play a key role as banks start to take action and regulators begin to weigh in.

The all-digital bank is hoping to win over consumers with above-average savings rates and more detailed analysis of their spending habits.