U.S. Bank in Minneapolis has hired retail veteran Beau Gray to head its omnichannel experience team.

The British giant is making fintech startups its allies as it builds a virtual bank tailored to the needs "of the people at the bottom of the pyramid."

Changing the rules in the middle of the game. Rescuing the investors who took big risks at the expense of those who behaved prudently. Undermining the credibility of the system.

The bank is rolling out a new digital advice offering that pairs robo technology with financial advisers, most of whom have the CFP designation.

The fintech lab backed by JPMorgan Chase and the Center for Financial Services Innovation has revealed nine winners of a recent startup competition focused on helping consumers plan for financial shocks.

Even though innovative underwriting criteria can help more people get credit, the risks and potential harms of mining social media data to make loan decisions might just be too great.

Banks will likely take a wait-and-see approach before connecting their apps to Siri, Apple's talking digital assistant. Such conservatism poses risks as consumers increasingly demand the latest digital features.

Bank of Tokyo Mitsubishi UFJ has confirmed it is developing a digital currency backed by a blockchain, the same kind of technology that underpins bitcoin.

Instead of fighting to own customer data, banks need to embrace a new model: becoming personal data banks that help customers do more than manage money.

Visa's Digital Commerce App is allowing banks to develop their own mobile wallets. Many of its clients are larger community banks that may not otherwise have the resources to develop such a product internally.