Digital banking
Digital banking
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Under the leadership of CEO Uzoma Dozie, Diamond Bank has refocused on digital banking offerings, with an aim of improving the financial lives of the underbanked.
June 7 -
The 28-year-old Young Americans Bank was founded to teach kids to save, but now the bank is focused on showing its customers how to spend wisely. CEO Richard Martinez says tots still prefer paper statements, while tweens are getting their allowance via bill pay.
June 4 -
It's certainly true that as customers conduct fewer basic transactions in branches, those branches will see reduced foot traffic. But branches will remain relevant so long as they have helpful and intelligent people determined to help customers manage their finances.
June 4 -
With New York's framework for regulating digital currency now final, a looming question is whether other states such as California will follow suit.
June 3 -
Recognizing that twice as many customers use online banking as mobile banking, the San Francisco bank has invested in a redesign of its website, an area many banks have neglected of late.
May 28 -
A handful of banks are upgrading their apps with Siri-like "virtual assistants" that understand spoken questions at a time when most institutions don't even let digital customers do typed keyword searches of their transaction data.
May 20 -
Ripple Labs, creator and a developer of the Ripple payment protocol and exchange network, has raised $28 million in series A funding, it announced Tuesday.
May 19 -
In its new 80,000-square-foot development center, the bank is adopting the look, feel, and practices of fintech startups. Its also moved some of its developers into an incubator to collaborate directly with local entrepreneurs.
May 18 -
Technology services firm Accenture has formed a partnership with "neobank" Moven to create digital banking offerings.
May 14 -
Todd Barnhart, head of retail banking at PNC Financial Services Group, discusses the conversion of branches to emphasize digital banking and why it's good to teach consumers to better manage their own accounts, even at the expense of fee revenue in the short term.
May 8 -
Internal Revenue Service examiners are conducting bank-like exams of virtual currency firms for possible anti-money laundering violations, Financial Crime Enforcement Network Director Jennifer Shasky Calvery said May 6.
May 7 -
Digital currency firm Ripple Labs just made historybut not the kind it's been hoping for.
May 5 -
Bankers give too much credence to futurists and financial gurus who warn that technology will render the in-branch experience obsolete.
May 5 -
Financial services technology has dramatically improved payments for consumers. E-commerce connects buyers and sellers around the globe.
May 4 -
Regulators' latest guide for examining anti-laundering procedures lacks wholesale changes, but institutions still must decipher minute changes with potentially big impacts.
May 1 -
Bank branches are continuing to lose their luster as consumers rely on online and mobile channels, according to a new report.
April 28 -
For all their talk, banks are still sorely lacking when it comes to creating a great user experience in their digital channels, as this unhappy customer can attest.
April 27 -
Banks can ditch their reputations as fuddy-duddy workplaces by helping millennial employees connect with the social mission driving the company and giving them plenty of opportunities to advance their careers.
April 27 -
Jeffrey Robinson, author of the acerbic "BitCon," explains how he squares his admiration for blockchain technology with his contempt for the Bitcoin currency and community in the final part of a conversation with American Banker's Marc Hochstein.
April 22 -
Rand Paul, the Kentucky senator and Republican presidential candidate, told supporters and Bitcoin enthusiasts that policymakers should foster the development of new payments technologies like they did with the Internet.
April 21





