Todd Barnhart, head of retail banking at PNC Financial Services Group, discusses the conversion of branches to emphasize digital banking and why it's good to teach consumers to better manage their own accounts, even at the expense of fee revenue in the short term.

Internal Revenue Service examiners are conducting bank-like exams of virtual currency firms for possible anti-money laundering violations, Financial Crime Enforcement Network Director Jennifer Shasky Calvery said May 6.

Digital currency firm Ripple Labs just made history—but not the kind it's been hoping for.

Bankers give too much credence to futurists and financial gurus who warn that technology will render the in-branch experience obsolete.

Financial services technology has dramatically improved payments for consumers. E-commerce connects buyers and sellers around the globe.

Regulators' latest guide for examining anti-laundering procedures lacks wholesale changes, but institutions still must decipher minute changes with potentially big impacts.

Bank branches are continuing to lose their luster as consumers rely on online and mobile channels, according to a new report.

For all their talk, banks are still sorely lacking when it comes to creating a great user experience in their digital channels, as this unhappy customer can attest.

Banks can ditch their reputations as fuddy-duddy workplaces by helping millennial employees connect with the social mission driving the company and giving them plenty of opportunities to advance their careers.

Jeffrey Robinson, author of the acerbic "BitCon," explains how he squares his admiration for blockchain technology with his contempt for the Bitcoin currency and community in the final part of a conversation with American Banker's Marc Hochstein.

Rand Paul, the Kentucky senator and Republican presidential candidate, told supporters and Bitcoin enthusiasts that policymakers should foster the development of new payments technologies like they did with the Internet.

Google will provide deposit insurance backing for funds stored with its wallet service, positioning the technology giant along with stored-value providers that use the FDIC's "pass-through" coverage. Here's why that matters.

Google Wallet is making a significant change in how it handles funds, in the latest of a series of moves that gives Google a stronger footing against Apple Pay's rising tide.

As branch transactions continue to decline, banks are increasingly requiring expertise in an area they paid less attention to in the past: digital design. BBVA and Capital One's recent purchases of user-experience and design firms underscore the increasingly important trend.

BBVA has acquired San Francisco user-experience firm Spring Studio, in a bid to improve the look and feel of its digital banking services.

The world needs a financial system that moves money with real-time transparency while upholding the highest level of security and privacy. Digital currency and mobile money services can help get us there.

When Apple releases its smartwatch next week, there will be apps available from at least five banks — and four of them are community banks. Bankers see the apps as a way to get in early on a new platform, make banking more convenient and drive digital engagement.

Mobile wallet developers can find a suitable business partner in prepaid-card providers, who have already been down the path that mobile has just started.

Merchants are making a new argument in their years-long battle with banks over swipe fees, saying Apple Pay has locked them out of additional routing options mandated by Dodd-Frank.

Industry groups are crying foul over how a Consumer Financial Protection Bureau proposal to regulate prepaid cards would affect overdraft services and treat virtual currencies.