Fintechs and challenger banks are small, nimble and tech-centric. However, incumbents have strong reputations, customer trust and loyalty built over many decades, says Twilio's Bijon Mehta.

The inquiry into Venmo's debt collection practices is a taste of what PayPal can expect as it expands to other categories that increasingly face regulatory pressure.

The inquiry into Venmo's debt collection practices is a taste of what PayPal can expect as it expands to other categories that increasingly face regulatory pressure.

COVID-19 has taken a great deal away from us in the past 12 months, but from a digital payments perspective, it has also opened the doors for new innovation and activity, says Cognizant Softvision's Karla Ch'ien.

Visa and partners fast-tracked the big game's digital overhaul as the pandemic caused a sharp spike in demand for contactless payments.

People are reluctant to use physical point of sale terminals, putting biometrics in the middle of the contactless payment wave, says Fingerprints' Christian Fredrikson.

Visa and partners fast-tracked the big game's digital overhaul as the pandemic caused a sharp spike in demand for contactless payments.

The ability to manage both domestic and international invoices through the same AP automation and workflow creates enormous operational advantages for finance teams and the line of business, says MineralTree's Nicolette Medina.

Venues are piloting payment technology as a way to promote less contact and shorter lines.

Major projects like Diem are moving crypto beyond its fan base, according to Icon Solutions' Simon Wilson.