E-Commerce

The new decade will see Generation Z become adults, and they will expect more services and activities to be facilitated by their device of choice, says Zoomd's Omri Argaman.

In theory, the beauty of e-commerce is that a merchant can court any shopper in any part of the world with an internet connection. In practice, attracting a shopper and providing them with the customer experience they expect will look different in every country, says Lee Clifton of JP Morgan Merchant Services.

Shoppers will soon be able to work out the true carbon footprint of their purchases thanks to an app from one of the most digitally savvy nations in the world.

Jack Ma, the co-founder of Alibaba Group Holding Ltd., said African entrepreneurs will find countless opportunities in e-commerce, logistics and e-payments as the continent prepares for the start of a free-trade deal.

Not long ago, a Walmart Inc. store manager asked the company’s e-commerce department if it could send over the details of any online orders that customers were planning to pick up at the store that day.

Alibaba's Singles Day e-commerce marketing event set another record, suggesting Asia's giant digital payments market shows no signs of slowing down.

An e-wallet in development would give tech companies the ability to provide millions of customers virtual bank accounts and to offer perks such as car loans or discounts on home rentals to those who keep money stashed there.

The Rakuten application has opened another front in the battle over nonfinancial companies' ownership of banks.

The athletic brand tapped former eBay Inc. head John Donahoe to replace Chief Executive Officer Mark Parker next year in the biggest sign yet that Nike wants to be seen as a technology business. Like Starbucks Corp., which hired a Silicon Valley veteran as CEO in recent years, Nike is joining a parade of retail companies remaking their image.

As e-commerce becomes international, American merchants should embrace alternative payment methods in other countries, says PPRO U.S.'s Steve Villegas.