E-Commerce

Digital incentive marketing, gift cards and loyalty points creates more information to attract crooks, says PerimiterX's Omri Lluz.

E-commerce's dramatic expansion gives any merchant the opportunity to sell in any market. That leaves payment providers scrambling for an angle in a crowded market.

The maturation of e-commerce has ushered in an era of personalization at scale and growing customer demand for convenient, flexible shopping experiences, writes Will Walker, enterprise manager at Roadie.

Amazon Prime Days, Black Friday and Cyber Monday are a boon for retailers, but the spikes can come at a cost, says Caroline Seymour, vice president of product marketing at Zerto.

Optimizing web sites to be able to accommodate more traffic must be a long-term goal, not only the special days, writes Lex Boost, CEO of Leaseweb USA.

Alibaba’s Singles Day has created a proven template for a successful shopping holiday, and it’s now up to U.S. online giants like Amazon to apply a similar strategy, says PPRO's Steve Villegas.

Amazon is moving into new markets armed with local storage lockers and partnerships, while many traditional retailers still lack the proper online capabilities, claims Arik Shtilman, CEO and co-founder of Rapyd.

Amazon’s move pressures other merchants to add speed to e-commerce delivery while adding a few more steps to vet payments, writes Monica Eaton-Cardone, COO of Chargebacks911 and CIO of its parent company Global Risk Technologies

Solving open banking's challenges requires a whole new approach to international payments beyond basic open development, says Marten Nelson, co-founder of Token.io.

Payment preferences significantly vary from region to region, making the need to cater to local payment methods crucial, according to Steve Villegas, vice president of partner management at PPRO.

The companies could bring something new, such as merchant acquiring to community banks, but their merger could also cause anxiety about giant vendors.

Brick-and-mortar retail isn’t dead yet. Though the trend of retailers closing stores in the face of stiff competition from e-merchants is certainly troubling to commercial real estate lenders, it would be a mistake to conclude that all retail loans are risky. Here's a look at which ones are the safest and, potentially, the scariest.

The chance of losing money on an integration with a service such as PayPal is extremely low, and you could achieve a double-digit reduction in cart abandonment, writes Chad Reid, a director at JotForm.

Modern, global merchants need comprehensive, integrated frameworks that reduce costs, manage risk and exposure, provide direct connectivity and redundancy to optimize reliability and keep control over the customer experience closer to the merchant, according to Eric Rosenthal, managing director of the Americas at Rapyd.

The U.S. e-commerce explosion is driving about $150 billion annually in returns, and Returnly is riding the trend with a service to eliminate the waiting time for consumers to receive funds from items they plan to return to the merchant.

E-commerce's opposite threats of cart abandonment and fraud create butting heads, but advanced authentication could give merchants a new way to manage both challenges.

Those of us who have found ourselves in roles as stewards of the public trust in this sector are finding agreement in a variety of protocols that bridge even the stodgiest savings account with the coolest app-based e-wallet, writes Bryan Woods, president of Spend Inc.

U.S. companies have a leg up on international competition. Yet, many retailers are opting to focus on domestic customer bases, claims Steve Villegas, vice president of partner management at PPRO.

Thin margins and lengthy payment cycles can make cash flow challenging, but the payment terms of an invoice can ease some of that pain, contends Brandon Spear, president of MSTS.

It may seem shortsighted, but online retailers need to be laser focused exclusively on what has traditionally worked to maximize online sales, writes Devaraj Southworth, co-founder and CEO of Thirstie.