To compete with fintech startups, banks need to find more ways to use the mountains of data already at their disposal.

Citigroup was so impressed after a two-year test drive of software from the AI vendor Anaconda it decided to invest in the firm.

Rep. Emanuel Cleaver, D-Mo., released a survey of lending practices that he said point to practices such as forced arbitration clauses and extracting a customer’s credit score to determine creditworthiness.

The bank is working with SpringFour and Genivity, two graduates of its mentorship program, and plans more such partnerships.

Readers respond to how the industry is donating ahead of the midterms, weigh in on a push to apply CRA-like standards to fintechs, react to a controversial decision by a California court and more.

IBM claims that by monitoring customer behavior first and foremost, banks can make suspicious activity reporting far more accurate.

When there are leadership roles for women in the payments industry, the individual, the entire company, its workforce and the industry thrive, writes Lisl Dutterer, executive director at Wnet.

The Community Reinvestment Act can lower — not increase — bank credit availability in some low-income regions, and the OCC should reconsider holding fintechs to the same standards with its new charter.

Happy Money and Arcus have joined a pack of fintechs and online lenders urging customers to forgo expensive credit card debt, in this case calling it a "sad spend."

Proximity to the client is crucial. Only by understanding your client’s perspective on AI can you deliver a project that is truly worthwhile, writes Naomi Bowman, managing director at Berkeley Research Group.