Loyalty and rewards

Michael Moeser, senior analyst at PaymentsSource, talks to Jennifer Philo, group vice president of U.S. commerce at Blackhawk Network, about the ways the global pandemic has transformed the use cases for gift cards, prepaid cards and loyalty products the company supports.

JPMorgan Chase is buying cxLoyalty, a major credit card loyalty platform, in a bid to enrich its own card loyalty programs when travel resumes after the global pandemic.

JPMorgan Chase is partnering with Air Canada, the bank's first new cobranded card partner to be announced in years.

How do you connect with the customer in today’s environment? Citi's new head of branded cards, Pam Habner, sits down with PaymentsSource's Daniel Wolfe to talk about purpose-driven leadership and how companies can take a stand on issues that matter.

Viva Wallet is offering London’s 20,000 black taxis a Mastercard-branded business debit card whose cashback is meant to be offset against card acceptance fees at the acquirer’s in-taxi terminals.

Google has redesigned Google Pay to add new financial management and loyalty features; and to offer consumers checking and savings accounts from partner banks and credit unions in 2021.

Ahead of a holiday shopping season that should focus heavily on e-commerce, Amazon is updating its rewards program to keep delivery drivers interested in handling its packages.

Renaud Laplanche's fintech will give borrowers cash back when they lower their loan balances.

Expect to see other credit card companies join the race to customize rewards to customers to maximize appeal and customer lifetime value, says RevTrax's Jonathan Treiber.

FIS has added Walgreens as a rewards partner in Premium Payback, its payment card loyalty program for financial institutions using its banking services platform.

Daniel Wolfe, Editor-in-Chief of PaymentsSource, talks with Jay Klauminzer, CEO of Raise, to talk about how the company adapted to abrupt, long-term change in consumer payments.

Walmart is expanding the contactless payment options in its stores as part of a new design that aims to blur the online and in-store shopping experience.

This “audience of one” approach gives customers offers that are personalized to them, enhancing the relationship with your brand and building trust, says Mobiquity's Sree Singaraju.

Credit and debit cards, merchant apps and loyalty programs are being linked through a platform from U.K-based Fidel to provide real-time rewards, business expense management, digital receipts, and charity donations.

It could take years for the air travel industry to recover from the pandemic, but some of the airlines' responses could fuel other payment streams.

Visa and JPMorgan Chase & Co. are in the middle of a 10-year merchant services agreement that gives Chase merchants certain advantages with the expected goal of favoring Visa card volume. But it’s not an exclusive arrangement.

The pandemic has had a tremendous impact on the global and US economies, household incomes, and consumer spending. The world's most valuable financial services firm is ready to share insight around the global and US effects of COVID-19.

British Airways owner IAG SA renewed an air-miles deal with credit-card giant American Express Co., swelling the group’s coffers as the coronavirus crisis weighs on travel demand.

Much of the shift towards digital shopping and payments is likely to outlast the coronavirus pandemic, giving Starbucks an extra reason to open its incentive marketing to broader payment methods.