Mobile banking

It would be hard for traditional institutions to close the gap with Venmo, but there is room for competition with the mobile payments app beloved by millennials … and nine other insights about this generation of digital natives.

Fifth Third Bancorp said Tuesday that it plans to close 44 branches, a cost-cutting move that follows its recent shutdown of more than 100 branches.

With new fintech investments tapering off and banks starting to get the hang of digital innovation, young companies need to take a hard look at their business models.

Digital payments tools can help commercial clients run their business more efficiently, but in a world still dominated by paper checks banks may need to show their customers the benefits.

Overseers of banks' data analytics strategies share their thoughts on what other industries do a good job with data, how banks should approach analytics and how they explain their job to mom and dad.

Apple Pay got only a brief mention during the tech giant's introduction of the iPhone 7 on Sept. 7, but the changes have global implications.

Who knows more about customers than banks? With great data comes great responsibility, though. Banks are expected to show their customers they know them, but are held to a higher standard than, say, Netflix.

USAA has updated its digital platforms to give customers more control over unexpected declines on large transactions and access to service representatives on its website.

Nearly six months into its partnership with TD Bank in Canada, Moven is on the hunt for additional partners as it looks to take its real-time spending insights to the masses.

Australian banks wants Apple to open up its payments system to third parties. U.S. banks are likely following the situation closely as many are looking to renegotiate their contracts.

Banks need more specific guidance that clarifies requirements around vendor contracts, risk assessments, data management and other issues.

Loyalty programs are likely the underpinning of the adoption of mobile payments, so banks need to make sure reward points are part of their digital offerings.

The era of banks and fintech companies cozying up to each other is in full bloom. Fintechs realize they can better disrupt the industry from within, while banks are looking for partners to help them navigate the digital world. Here's a look at how banks worldwide are buying, investing in and in some cases lending to fintech firms.

Banks are playing a more active role in the next phase of fintech, both as investors and partners, says David Sica, partner at venture capital firm Nyca. That change is shaping how the firm looks at new investments.

With flooding in a big portion of its market, Iberiabank executives detail how technology is helping it stay open for business in a way that could not have happened a decade ago.

Screen scraping is an out-of-date way to share transaction data with mobile apps and services. It's high time for banks to invest in OAuth, a protocol that lets customers access their financial data in a portal of their choosing and is secure.

Sure, there is an inherent business tension between banks' digital offerings and personal financial management software. However, the ground rules for making account data available to consumers for use in external software products and apps are in place and the so-called rivalry is overblown.

Stakeholders must come together to make sure that artificial intelligence disrupts banking in a manner that incorporates constitutional values and provides responsible banking services to everyone.

The regional bank has consolidated all of its digital operations under a single leader. Find out what he thinks about customer expectations, bots, fintechs and the coming convergence of digital banking.

Chad Ballard, who most recently served as BBVA Compass' director of mobility and new digital business technologies, has joined PNC Financial Services Group.