Mobile banking

There are benefits for banks in fintech collaboration via application programming interfaces, but financial institutions should not let go of customer engagement.

Cross-border payments, even small ones, take days to clear, cost 5% to 10% of the payment amount, and can be baffling to the consumer. Zenbanx, TransferWise and Ripple and other startups are trying to change this.

The largest institutions moved to the top of J.D. Power's rankings, thanks largely to the popularity of their digital offerings and high scores among young adults.

HSBC is testing a new money management app that uses push notifications to nudge customers into saving more and spending less.

The potential for more convergence between financial products and physical products raises a whole host of data and privacy issues that banks must deal with proactively.

Bank of America announced Thursday that it customers can now suspend their debit cards temporarily; it is the first of several new features the bank has planned for 2016 after it tripled its digital banking budget.

Unless banks devote the same amount of investment as standalone incubators, the innovation labs launched by financial institutions will be a short-term fad.

Moven, the digital-only "neobank," is partnering with online lenders as part of an effort to differentiate its services and become its users' go-to app for financial transactions of all sorts. Banks ought to pay close attention to this rebundling effort.

JPMorgan Chase customers will soon be able to withdraw cash using their mobile phones at the company’s ATMs.

Fintech is a chic topic at Davos, but it's barely a blip on the radar of analysts who lock in on hard numbers during earnings calls. Yet with tech taking a bigger role in financial services, mobile banking or the blockchain might soon become as topical as efficiency ratios or net interest margins.