Mobile banking

Credit scores are useful in predicting the likelihood of whether someone will repay a loan. However, banks and others need to provide customers with another number that more accurately assesses their financial health.

Federal regulations — including the FFIEC's recent mobile security guidelines — have not kept pace with mobile innovation and the security risks users face from smartphone banking platforms.

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers.

Contrary to doom-and-gloom attitudes of some about banks' ability to compete for millennials' business, the industry will build on its history of innovation to meet the technology needs of future customers.

U.S. Bank in Minneapolis has hired retail veteran Beau Gray to head its omnichannel experience team.

The fintech lab backed by JPMorgan Chase and the Center for Financial Services Innovation has revealed nine winners of a recent startup competition focused on helping consumers plan for financial shocks.

As JPMorgan Chase gears up for the launch of the merchant-friendly Chase Pay wallet, it's taking the opportunity to freshen its approach to P-to-P mobile payments.

Even though innovative underwriting criteria can help more people get credit, the risks and potential harms of mining social media data to make loan decisions might just be too great.

Tim Sloan, president and COO at Wells Fargo, is widely viewed as next in line to take over as CEO of the bank. He discussed the speculation — as well as energy lending, credit standards, living wills and a number of other topics — in a recent interview.

The answer may be no, according to federal regulators. Their new guidelines on mobile security include other surprises, too, such as specific requirements tied to geolocation, security tests and cross-site scripting.