Mobile payments

The card brand's data exchange platform, which provides mobile real-time processing, has gained support from the likes of PNC and Citizens.

The card brand's data exchange platform, which provides mobile real-time processing, has gained support from the likes of PNC and Citizens.

Mobile pay is embedded in social media platforms and large retailers, proving an e-commerce spending boom, says Azoya USA's Franklin Chu.

As merchants navigate a rapidly evolving market, invisible payments are becoming a crucial means of offering customers the seamless, simple, and streamlined experiences they crave, says Credorax's Igal Rotem.

Will Graylin's new company OV Loop wants to use artificial intelligence — including the platform it just inherited with its PayFi acquisition — to connect digital ID to in-app payments, making it easier for banks to work with third-party wallets.

Opening up universal payments and authentication methods that feel familiar, for both online and face-to-face transactions, could unlock a world of possibilities when it comes to redefining how businesses engage with consumers, says MYPINPAD's Justin Pike.

New technological innovations, consumer behavior shifts, competition from fresh digital entrants, and regulatory reforms herald the payment environment of tomorrow. In addition, the current pandemic is pushing players to rethink their market fundamentals in an already transitioning industry. Join John Adams, Executive Editor of PaymentsSource and our special guest, Andrew Jamison a virtual card expert with twelve plus years at American Express and CEO & Co-Founder of Extend, in a discussion about the business strategy, management, and innovations in the post pandemic ecosystem and how it can serve the way the economy is headed.

Consumers have gotten used to mobile order, pay and delivery, and will require even greater innovation, says OnFleet's Khaled Naim.

Digital financial services platform Wari is working with Lycaremit to add low-cost fund transfers across Europe, Africa and the Middle East to its network.

There’s a dynamic balance between the innovation and resiliency benefits of the messy, creative ferment of many smaller competitors, and an oligopoly or monopoly’s scale economies, says Intrepid Ventures' Eric Grover.

During the past year we’ve seen some ingenious, innovative solutions addressing financial inclusion, and that will need to continue, says GPS CFO Richard Hodgson.

Payment companies in the near future will need to address the impacts of industry consolidation, pricing pressures, regulation, card-based technology solutions and spotting the proper niche, says Moneycorp Americas' Bob Dowd.

The question isn't whether things will magically return to the 2019 status quo, but where is there still pent-up demand among consumers and merchants?

While fintech's advancement creates a pathway for innovation, it also expands exposure to unintended risk, says Flywire's Mike Massaro.

Self-service payments require investment by the biller, but the payoffs can be huge, says PayNearMe's John Minor.

Trade war bans on payment apps are pressuring large companies and providing opportunities for regional specialists, says Nets' Sirpa Nordlund.

While instant payments and open banking have been gaining momentum across the globe, payments providers have established digitally backed services that not only facilitate seamless financial operations but also help generate revenue, says AFEX Americas' Christian Spaltenstein.

Organizations that put the customer experience front of mind will be the winners, but they must nonetheless expect additional pressure from regulators, new competition, ever more digitally demanding consumers, and no slowdown in technological innovation, says Entersekt's Gerhard Oosthuizen.

As the transport ticketing market evolves in the wake of the pandemic, further intensifying the challenges caused by the dominance of proprietary systems, it’s time to see a more open, collaborative public transport ecosystem, says Calypso Networks Association's Philippe Vappereau.

2020 has shown that the payment industry is flexible and resilient, and if 2021 throws our plans out the window, we'd better be equipped to adapt on the fly, says IDEMIA's Megan Heinze.