Mobile payments

Comparing the U.K. payments landscape to that of the U.S. is sometimes like comparing apples to oranges according to Ankit Kumar, manager of digital payments and mobile financial services at Gemalto.

PayPal launched a new merchant app called PayPal for Business, aimed at driving usage and adoption of its invoicing and payments services among freelance workers and small businesses in India.

Banks and merchants are rapidly deploying chatbots for answering basic account questions, shopping and accessing the internet of things. But new data suggests consumers don’t fully trust chatbots yet with payment account details and personal information. Here’s a look at what consumers think of chatbots and why it matters.

Payments will melt into the wider commerce experience and create new incremental value for consumers, according to Brendan Miller, a principal analyst at Forrester.

For merchants to reap the full benefits of the modern mobile payments ecosystem, their payments strategy can go beyond accepting a contactless tap-and-go card and encourage use of smartphone payments at the point of sale, writes Jason Oxman, CEO of the Electronic Transactions Association.

As with many mobile apps and services, I think we underestimated the fragmentation issue. That includes consumers preferring different operating ecosystems, and also different versions of Android or iPhone hardware, according to Ankit Kumar, manager of digital payments and mobile financial services at Gemalto.

Australians' love for contactless payments is driving the Australia and New Zealand Banking Group to incorporate mobile withdrawal technology to its ATM network.

Contactless payments are a big success story in most countries around the world—including developing markets—but not in the U.S.

Even among the experts in the payments industry, people still use cash. Banks can't ignore this, according to Paul Amisano, senior vice president for enterprise digital and payments strategy at BB&T.

The Merchant Customer Exchange may not have succeeded, but there is still value to the concept that drove the retailer-driven wallet, according to Brian Crist, chief payments counsel at Uber.