Mobile wallets

The U.S. may never face the type of crisis sparked in India through a government decision to recall high-currency bills to curb fraud. But the countries and their financial institutions have something in common — they welcome any technology that introduces digital money in lieu of cash.

As Starbucks prepares to transition its top executives into new roles, it helps to look back on its history in mobile payments and examine how its management structure helped this plan. Here are a few of the key decisions the company made.

Investors initially jeered Howard Schultz's decision to step down as Starbucks' CEO, though the famed mobile strategy that's helped spur the coffee chain's high performance over the past couple of years doesn't necessarily require the company's founder to be in its biggest office.

American Express has added a new mobile payment service to the growing list of "Pays" available to consumers in Canada.

Howard Schultz, who built the coffee empire over the past three decades and served two separate stints as CEO, will step down next year, handing the reins to technology veteran Kevin Johnson.

With Visa and Mastercard extending their EMV compliance deadline to 2020 for fuel pumps, EMV is less likely to overshadow anti-fraud technology that is faster and more practical to implement.

USAA has debuted several new features designed to make its digital wallet more versatile and to cast payments as one of a series of services.

Bank of New York Mellon has created a dedicated innovation group for launching new technologies in its treasury services unit.

Citigroup mobile-app users can now track the status of deliveries of replacement credit cards.

Apple Inc. scored a victory in the global battle to control the future of mobile payment technology after the Australian competition regulator refused to grant a group of local banks permission to negotiate collectively over the introduction of Apple Pay.

As the holiday shopping season kicks off, retailers are preparing for an influx of payment volume from shoppers and scammers alike. Here are a few of the problems they face.

The app will be available at 7,500 Starbucks locations in the U.S. and 1,400 Best Buy locations, and is part of a much broader rollout that's expected to last into early next year.

India's abrupt recall of its larger bills — a bid to crack down on tax evasion — was a crash course in how to adapt to a cash shortage. Was this an opportunity for mobile payments or a failing of the overall financial services system?

As a payments industry professional, Reetika Grewal took the situation in stride, but her experience using mobile wallets and EMV exemplifies an issue many consumers are facing.

The reports at first seem striking: India's abrupt recall of its larger cash notes has caused a dramatic uptake in mobile payments, likely spurred by staggering lines at bank branches and ATMs.

Despite the head start mobile wallets got in the U.S. when Apple Pay launched more than two years ago, markets outside the U.S. are exhibiting that they are much better positioned for mobile wallet adoption, a new report from Fitch notes.

Digital payments security provider V-Key will protect the cloud-based payments network of Ant Financial Services Group (Alipay) with its virtual secure element software.

Citi's bank-branded mobile wallet will have the head start of the institution's vast scale.

Green Dot reported net income of $2 million in the third quarter as the prepaid card issuer sought to overcome the revenue it lost by discontinuing one of its most popular products.

Consumers may wholeheartedly trust the biometric security built into their smartphones, but banks could be doing more to protect them.