Payments

Nacha turned to an inside candidate to be its CEO when current chief Janet Estep retires at the end of 2019.

For Western Union and MoneyGram, the threat of digital payments must be transformed into an opportunity if either company is to survive.

As the CFPB moves closer to updating its debt collection regulations, revising restrictions on phone calls and other communications with consumers must be a priority.

Small business owners using Square's payments platform and business tools may soon be asking "Elle" for assistance with customers.

Using AI to verify receipts alleviates the need for auditors to aimlessly review every single receipt submitted within an expense report, says Travis Andrade, a senior product manager at AppZen.

More businesses are converting to electronic documents and management tools to streamline operations and cut costs, but those upgrades often skip the last part of that journey — how to accept B2B payments in a digital economy.

After quiet experiments, Citigroup is expanding perks designed for credit cards to encourage sales of other banking products.

Bank of America Merchant Services is working with subscription management platform Recurly to help merchants generate revenue and drive subscriber engagement and customer loyalty.

Mastercard hopes to tap into existing partnerships and clients from multiple business lines to combine services in a single menu for small to mid-sized businesses, a market where fintechs have made great strides over the past few years, enough to draw extra attention from established companies.

There are emerging payment innovations and strategies, such as card controls and online payment technology and analysis, that can help banks and other financial institutions connect with small businesses, writes Erik De Kroon, CEO and co-founder of Yordex.