Payments

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones.

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones

Providing core payment capabilities, like debit and credit or P2P, are a business necessity. But you must also have a host of complementary services and capabilities that surround these services, says Fiserv's Himanshu Patel.

The Office of the Comptroller of the Currency is overstepping its authority in granting charters to fintechs and other companies that don’t take deposits.

As the coronavirus pandemic began, PayActiv waived fees for its earned wage access (EWA) user base. Eventually those fees returned, but they did not deter adoption.

Cloud-based patient billing provider VisitPay is partnering with the Geisinger Health System to simplify the billing and payments process for both patients and providers.

While anyone can lose employment during a pandemic or recession, below a certain threshold it becomes more likely that workers could lose their income — and thus default on credit card payments.

The Fed's faster payments platform may well roll out in three or four years, but by then it will already be outdated.

American Express Co. is acquiring the teams and technology behind the online lender Kabbage Inc. as the credit-card giant seeks to provide more loans and other services to small-business owners.

The decentralizing of accounts payable and supply chains is a chance to turn to virtual cards, says Nvoicepay's Kristin Cardinali.