Payments

A J.D. Power official says supplemental benefits — many centered on travel cards — need to be pared down. His comments followed the company’s release of survey data that showed these hard-to-understand benefits were a drag on customer satisfaction.

In a double-teamed effort to showcase new technologies, Finnish telecom operator Telia demonstrated the use of 5G wireless service in an open-to-the-public face payments pilot with OP Bank.

Miami’s mass transit system is adding contactless card payments on its Metrorail service as it combats ridership decline.

By dumping Chase Pay's standalone point of sale app, JPMorgan Chase is handing a victory to the likes of Apple Pay — but it's also eliminating an app that was tangential to the issuer's long-term payments goals.

Most consumers will share more data, including preferences, if they see a more valuable personalized experience, says Hero Digital's Kristine Stebbins.

Bank of America’s P2P transaction volume via Zelle is surging, with millennials driving the bulk of its usage.

More U.S. states are legalizing sports gambling, providing a huge opportunity for payments companies that have been fattened by multibillion-dollar mergers.

The mobile payment revolution has made mobile banking apps even more lucrative and attractive to crooks.

As major U.S. cities continue to implement contactless tap-and-go acceptance to collect transit fares, at least one bank sees this trend as an opportunity to put its cards on center stage.

Apple is expanding the list of merchants where Apple Card users may earn 3% cash back, starting with Uber.

In the age of e-commerce and the "Pays," redemptions will no longer be viewed primarily as an expense to be managed, but rather as a tool to create value through higher spending, brand engagement, and long-term loyalty, says Capco's Daniela Hawkins.

Barclays has jumped on a huge range of technology that brings payments closer to myriad activities, but as competition looms, the bank is working to better organize its projects.

JCB International has formed a partnership with EVO Payments to enable acceptance of JCB credit cards at across the U.K. and Ireland.

Banks are under competitive and regulatory pressure to either compete or partner with fintechs that support services such as mobile payments, and credit unions are in the same boat — though with a very different challenge at the start.

Facebook's cryptocurrency poses serious regulatory and economic challenges to global markets, argues Ralf Gladis, CEO of Computop.

The last stage of moving goods from ships and trains to trucks and warehouses involves a stream of payments that is often clogged with complexity.

Professional Bank and Marquis Bank, both of Coral Gables, have been competing against each other for more than a decade. Now they are merging in hopes of landing larger clients and making better use of technology being developed in Professional's innovation lab.

Deutsche Bank overhaul plan will put taxpayers and the financial system at risk; the San Antonio company names three women to key technology positions; issuers like Chase and Citi need to think beyond traditional card options; and more from this week's most-read stories.

Siemens Mobility has announced it’s working with Bytemark, a company Siemens partially owns, to develop a payment solution enabling riders to pay once for a trip across the city using multiple public and private modes of transit, from buses to scooters.

Issuers like Chase and Citi that added installment features to compete with digital lenders will need to think beyond traditional card options.