Payments

For the millions of consumers who file auto insurance claims every year, many of whom use digital tools such as mobile apps to submit them, the process grinds to a halt when it comes time to receive their payment.

As smaller screens and internet-of-things devices become more prominent, credit providers will have to find a way to accept personal information without the convenience of a terminal and keyboard.

American Express Co. defended its prices for currency conversions after a report said employees boosted rates for some business customers without notifying them.

Airborne drone delivery is becoming e-commerce's version of self-driving cars: A promising but troubled technology that's nonetheless creating opportunities to change the way people make payments.

The Stamford, Conn., issuer of store credit cards has two potential options after the retail giant chose to partner with Capital One. But the decision over which path to take is out of its hands.

The Japanese telco Softbank is partnering with Yahoo Wallet to launch a mobile payment app called “PayPay” this fall.

From its beginnings as a standalone Starbucks Card app, the Starbucks mobile experience was always a bit different from what other companies tried to do.

AWS's recent tech summit, with strobe lights and throbbing sound system may have felt more like a music festival than a conference, but one thing was clear: the symbiotic relationship between the online juggernaut and financial services runs deep.

The retailer is ending its nearly two-decade credit card relationship with Synchrony Financial; Mulvaney says the bureau will first negotiate, not sue, to settle disputes.

Since the marketplace model is relatively new, the vast majority of the merchants selling through that channel are new too, meaning they do not have the track record that banks look for when providing loans, writes Keith Smith, CEO of Payability.

Mark Horwedel, the outgoing Merchant Advisory Group CEO, wasn't always on the merchants' side. Through much of the 1970s through 1990s, his career path placed him firmly in the world of bankers.

The money flowing into alternative merchant acquiring is feeding an arms race, with each new deal adding pressure to become an automated one-stop shop for small businesses.

The person-to-person network also saw $28 billion in payments in the quarter and it added more bank members.

A smaller tax bill and a double-digit growth in card loans offset weakening credit quality at the Riverwoods, Ill., company.

Synchrony Financial said its credit-card deal with Walmart won't be renewed and will expire next year. The largest issuer of store cards said Thursday that it's evaluating whether to sell the $10 billion in balances or retain the portfolio and convert qualifying customers to general purpose credit cards.

Dunkin’ Brands, parent company of Dunkin’ Donuts and Baskin-Robbins, is extending its deal with mobile app maker CardFree to increase its efforts to close the mobile coffee-sales gap with its rival, Starbucks.

Stripe Inc., a startup that lets businesses and websites easily accept money online, now wants to help them spend it by introducing a new product: credit cards.

Forget the stereotype that a cybercriminal has to be tech-savvy to get the job done. Their true gift is in social engineering.

Flywire has raised $100 million in new venture capital to continue expanding its B2B cross-border payments platform beyond educational institutions to more corporations.

Zelle, the bank-owned P2P network operated by Early Warning, saw an 11% increase in payments volume during the second quarter from the previous quarter as it gradually adds financial institutions to its network.