POS and Retail

The larger the business grows, the more difficult and time-consuming it will be to make the fundamental changes required, according to Justin Shipe, vice president of information security for CardConnect, and Aaron Largent, director of infrastructure for CardConnect.

The U.K.’s Food Standard Agency completed its first successful blockchain pilot this month, with plans to expand the test in August.

Paying international suppliers through a bank portal is a painful, expensive process that creates unnecessary friction for burgeoning cross-border trade. There are better fintech alternatives, writes Karla Friede, CEO of Nvoicepay.

Kroger Co., the largest U.S. supermarket chain, said a California subsidiary will stop accepting Visa credit cards beginning next month in a dispute over swipe fees.

Merchants looking at third-party fraud services should also for detailed information regarding their modus operandi and results, including the steps they take to protect clients' data, according to Bernardo Lustosa, co-founder and COO of ClearSale.

Airborne drone delivery is becoming e-commerce's version of self-driving cars: A promising but troubled technology that's nonetheless creating opportunities to change the way people make payments.

The Stamford, Conn., issuer of store credit cards has two potential options after the retail giant chose to partner with Capital One. But the decision over which path to take is out of its hands.

From its beginnings as a standalone Starbucks Card app, the Starbucks mobile experience was always a bit different from what other companies tried to do.

The ongoing threat of data breaches serves as a reminder that every business is subject to PCI DSS compliance, no matter their size. Any company that handles cardholder data in any way must adhere to PCI DSS standards, which can be time-consuming and expensive, writes Matt VanderZwaag, director of product development at US Signal.

Since the marketplace model is relatively new, the vast majority of the merchants selling through that channel are new too, meaning they do not have the track record that banks look for when providing loans, writes Keith Smith, CEO of Payability.

Mark Horwedel, the outgoing Merchant Advisory Group CEO, wasn't always on the merchants' side. Through much of the 1970s through 1990s, his career path placed him firmly in the world of bankers.

Consumers are already in shopping mode, so retailers that focus on personalized and targeted offerings, and promotional campaigns around Prime Day can all reap the rewards of the Prime Day halo effect, according to Tom Caporaso, CEO of Clarus Commerce.

Under its new chargeback rules, Visa retired one of the chargeback codes that merchants almost always lost — "transaction not recognized," formerly listed as Chargeback Reason Code 75.

To make informed decisions about fraud prevention, merchants must understand the current fraud landscape, customer expectations, and the risks and rewards associated with internal and external fraud prevention approaches, writes Bernardo Lustosa, partner, co-founder and COO of ClearSale.

Multifactor authentication is table stakes in today's breach-heavy environment. Falling short of that standard creates a dangerously high threat, according to David Vergara, head of security product marketing for OneSpan.

Within hours of learning about the breach, Brinker International, parent company of the Chili’s chain, issued a news release, website notice and social media advisories informing consumers and other interested parties of the incident, writes John Gunn, CMO of OneSpan.

Businesses that stick with the single gateway strategy will eventually find themselves challenged to grow with customer demands, as well as expand globally. As businesses grow, multiple payment processors are not only preferred, but required, writes Krish Subramanian, CEO and co-founder of Chargebee.

A few early adopters — mostly restaurants — have gone cashless, but many merchants have concluded that cash must remain on their menu of payment options.

Since blockchain technology is based on the core principle of decentralization, it provides an opportunity to break through the multiple middleman fees with an alternative low-fee digital payments network, writes Sarthak Moghe, CEO of TillBilly.

The payment landscape is highly regional, based on historic, economic, technical and political factors. Top payment methods in Europe, or even Southeast Asia, are generally unheard of in many other parts of the world, according to Steve Villegas, vice president of partner management for PPRO.