Practice and client management

The credit union industry has announced a number of moves, including a state league naming a new board and welcoming members to its hall of fame.

The collaboration will include establishing an i3 presence at CU Direct's Irvine, Calif., campus.

Sound Bank has new management as part of the transaction. It will also get a new name and expand into higher-growth markets.

The Maryland company has hired interim CEO Susan Riel to officially take over the post.

One credit union welcomed its newest team member, who happens to be furry with four legs, while another has donated time and equipment to a nonprofit that provides care to veterans.

Kathryn Davis will take over later this month following the retirement of CEO Hank Barrett.

Banco Bradesco said it will use the acquired bank to expand its investment offerings in the United States.

New initiatives could give a boost to an already widely charitable industry, but fickle consumers and uncertain economic waters could prove a challenge.

Profitability improved significantly last year for banks with less than $2 billion of assets, but not because of anything they did. Some troubling trends lurk beneath those big gains too.

Exploring the rise of the next-gen bank CEO; backlash over JPMorgan's snarky tweet; TD Bank's calculated shift to the cloud; and more from this week's most-read stories.

If credit unions hope to capture America's largest potential consumer base, they're going to have to do a better job of explaining their value proposition.

The National Credit Union Administration and the Small Business Administration have established a program to boost SBA lending by credit unions, which was very light last year. It is sure to irk bankers, who have raised competitive concerns.

The Yankton, S.D.-based institution can now serve 18 counties across two states.

Two attorneys told a credit union audience the growing wave of marijuana legalization could have just as big an impact on financial institutions that don't serve the cannabis industry as those that do.

Readers respond to JPMorgan's Twitter gaffe, weigh the role banks should play on issues like climate change, consider the impact of artificial intelligence on fair lending and more.

Synovus converted all 26 of its separately branded community banks to its own name over the past two years — a major undertaking that allowed Jennifer Upshaw, senior director of marketing, to shine.

Over the past two years, Uma Wilson's strategy took a program that had been losing customers on a year-over-year basis and transformed it into the fastest-growing issuer of Visa cards in the region.

When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media.

The Capitola, Calif.-based institution reached the milestone a few months after acquiring another credit union.

Credit unions announced a variety of personnel moves and recognition for others, including one employee who helped a member needing medical attention.