Practice and client management

As the U.S. undergoes a dramatic demographic shift, credit unions must be proactive to ensure their employees represent the communities they serve.

The digital ID market has massive potential, but many fundamental problems that must first be overcome. Among them: The companies best positioned to provide a viable digital ID platform are not the ones best positioned to benefit from it.

Student loan debt — now at $1.5 trillion in the U.S. — is arguably the greatest pain point for consumers in their 20s and 30s. To court that demographic, banks are increasingly offering help with refinancing and repayment.

BBVA has picked Javier Rodriguez Soler, its head of strategy and mergers, to run its U.S. bank.

The three institutions will use a platform from Fiserv to help improve efficiency.

David Rupp was CEO of Four Oaks Fincorp in North Carolina when it sold itself to United Community Banks last year.

The Maryland-based credit union sued the nation's largest CUSO over call center services, but the two sides didn't take long to come to an agreement.

Stock Yards will remove a competitor in Louisville, Ky., and enter two markets outside of the city.

The Indiana-based institution has increased its starting pay for the last three years.

Kent Greff is retiring after 39 years in the credit union industry, including leading Mill City for almost two decades.

In the last two years, the Georgia-based institution has returned $25 million to members.

Colony will also gain a loan production office in Atlanta when the transaction closes.

The two institutions had to change their names after a law passed in the Hawkeye State that forbid CUs from using a state university in their names.

Lawrence Weinbach will replace David Nelms, who had already stepped down as CEO. The transition will take place Jan. 1.

From partnerships with law enforcement to Toys for Tots drives, here's how credit unions are making the holiday season special for those in need.

David Araujo, who served as an executive at Digital Federal Credit Union, will join the Portsmouth, N.H.-based institution next month.

Synchrony Bank’s tie-in with the latest Spider-Man movie is an example of ways companies are looking to add augmented reality to their mobile-marketing arsenals.

In a rare move, Maryland Financial is voluntarily liquidating after its customer base shrank and efforts to sell itself failed.

Ameris has agreed to pay $751 million for Atlanta-based Fidelity; the combined company would have $16 billion in assets.

The Minnesota-based institution expects to $10,000 per month by switching its core systems.