Professional development

Failure to recognize the importance of artificial intelligence, mobile banking and other evolving technology would be a serious misstep.

Credit unions from the Northeast to the Mountain West and beyond have announced new rounds of hiring, promotions and appointments.

What the FIS-Worldpay deal means for banks; behind the OCC's public rebuke of Wells Fargo; ripple effect feared as Fed mulls lifetime bans for two bankers; and more from this week's most-read stories.

JPMorgan Chase said it wants to improve training for technology-related jobs and help community college programs. The five-year initiative is one of several the company has announced in recent years in the name of community development.

A potential succession and a transfer of power in family leadership are among the key recent executive moves in banking.

BrightWise is a joint venture among the Iowa CU League, its holding company and LMG Security. The initiative aims to teach credit union professionals how to better protect their institutions.

Kelly Skalicky has succeeded her father as CEO of the Minnesota bank.

E.J. Donaghey has left University of Illinois Credit Union to become the new president and CEO of Fort Dodge, Iowa-based Citizens Community CU.

Bank of America, MX and Carolina Fintech Hub are training refugees and nontechies to become developers while at the same time showing corporate citizenship.

OceanFirst in New Jersey shuttered more than a third of its branches but says nearly all the customers stuck with the bank because it trained employees to show customers how to go digital.

Keith Wilton will also succeed Walter Kaczmarek as president in August.

It could be time for credit unions to rethink emergency plans after a second active shooter struck a bank branch in about four months, industry experts said.

Mark Sander, who has been with the company since 2011, succeeded Michael Schudder, who remains chairman and CEO.

Denice Schultheiss became director of the Office of Credit Unions in Michigan after John Kolhoff left to lead the Texas Credit Union Commission.

Several banks are seeing significant changes in leadership as the year comes to a close.

Simone Lagomarsino, former CEO of Heritage Oak Bank, will succeed John Biggs next month.

Our Best in Banking honorees for 2018 share some of the smartest bits of advice and blows from the school of hard knocks that they've received over the years — and who (or what) supplied them.

Stephen Gordon, who led the bank's recapitalization in 2010, is being replaced as CEO on an interim basis by former FirstMerit CEO Paul Grieg.

Institutions will only ensure their long-term prosperity if they establish the right training and empower staff. Here's how to do that.

In a bid to help younger consumers, CommunityAmerica Credit Union’s new FAFSA chatbot can answer more than 400 questions about applying for federal student aid.