Professional development

The agency asked bankers to reflect on their experience with virtual monitoring over the past year amid speculation that the pandemic could speed a full conversion to off-site supervision.

The company, which is phasing out positions in areas including mainframe computing and lockbox operations, is offering employees 10 hours of instruction per quarter to learn how to manage bots and develop other new skills, Chief Information Officer Amy Brady says.

Michael Hsu is reorganizing the Office of the Comptroller of the Currency so that he directly oversees staffers who develop examination strategy. Some analysts suggest the move could result in more aggressive oversight by an agency long accused of being too cozy with national banks.

Bank of America, JPMorgan Chase and United Wholesale Mortgage are among the financial companies teaching employees and recruits technology skills to take on new roles and get better in their current ones.

Companies from Bank of America to PlainsCapital have ditched dull webinars and found more engaging ways to train workers to show empathy to clients and explain bank programs.

Citigroup has started an early intake program in Asia to boost the hiring of women in its investment banking and markets businesses.

Queensborough National Bank and Trust in Georgia is one of several banks aiming to recruit tech-savvy interns through a network of universities and fintech companies.

Virtual training and orientation, including any licensing needed, will begin in July for the bank’s campus hires, with the aim of having new employees at offices in October, Bank of America said.

David Murphy, the credit union's vice president of risk and finance, will succeed Carol Adler, who is retiring.

The new group is made up of leaders from institutions with assets of $300 million or less and aims to help foster collaboration, mentorship opportunities and more.