Retailers

As market forces redefine much of the industry, similar to the effects of disruption in the retail sector, regulators should be embracing new banking models.

Macy's is not alone, as more companies find success after upgrading loyalty programs, writes Tom Caporaso, CEO of Clarus Commerce.

Amazon may be increasingly encroaching on the turf of traditional retailers, but there is one surprising arena where it may be vulnerable: Voice-controlled payments.

Most financial institutions use outdated legacy systems that are siloed by factors such as lines of business and geography, writes Suresh Ramamurthi, chairman and CTO of CBW Bank.

In the digital age, a lot has changed about how businesses operate — and a lot of new data is being generated in the process. American Express is tapping into this data for instant credit decisions.

Using an automated solution to process virtual card payments is the first step in overcoming the challenges of this payment technology, writes Ed Jordan, CFO of Billtrust.

Amazon is giving its Prime members another channel for spending with a service for teenagers to do their own shopping on a household account, subject to parental review.

Though the project remains in its early stages, Overstock’s share price rose representing a broader interest in the cryptocurrency exchange market, writes Jason English, vice president of protocol marketing at Sweetbridge.

Automated payments, IVR and emerging innovation are necessary to jolt payment performance, writes David Yohe, vice president of marketing at BillingTree.

Standard Cognition's Michael Suswal says his company — often compared to Amazon Go for its cashierless checkout model — is not racing to market against Amazon. But he does admit there's a benefit to getting there first.

With Apple’s WWDC, Zelle, PayPal’s Venmo and Square Cash, competition in the consumer payments space is about to kick into high gear, writes Josh Hawkins, vice president of marketing for the Boston-based digital payments company Circle.

A big reason Wal-Mart Stores Inc. paid $3.3 billion for Jet.com last year was the startup’s unique “smart-cart” system. Now, it’s coming to Wal-Mart’s own site.

AR technology is not all that new, but its wider support could bring fresh ideas to brick-and-mortar retail.

It’s not a question of "if" mobile contactless and camera-based payments will become the norm – it’s a matter of "when," writes Julian Wallis, East Kilbride, U.K.-based sales director in the payments group at Rambus.

Cloud technology has made it possible to leverage APIs so that two pieces of software talk to each other and stay updated in real time, which dramatically improves the user experience, writes Sanjeev Kriplani, senior vice president of product at Bill.com.

Giving away its speaker to Pixel devotees isn't just about getting these devices into homes; it's about getting them to the users most likely to favor Google over Amazon, writes Daniel Wolfe, Editor in Chief at PaymentsSource.

With AT&T dropping out of the program and Macy's focusing more on its own loyalty scheme, American Express is absorbing the first serious blows from key members in its multi-merchant Plenti Rewards Program.

Many bank-driven responses to fintech startups are "force fitting" traditional services, and don't fully meet new consumers' demands for social interaction, writes Ted Bissell, global director for digital consulting at Axis Corporate.

Like all major and some tier-two U.S. payment processors, TSYS wants to participate in less competitive and higher growth markets overseas to sustain long-term growth, writes Eric Grover, a principal at Intrepid Ventures.

Credit bureaus can address identity theft by advancing the robustness of their security processes and abandoning outdated systems that rely on our personal information, writes Jason Brvenik, chief technology officer for NSS Labs.