Retailers

Subway is reimagining how ordering, payments and marketing tie together at its sandwich shops. It's in the process of launching a new division called Subway Digital, which will pool the expertise of specialists in technology, marketing and operations rather than give full rein to any one of those disciplines.

With everything they need right at their fingertips, millennials are having a major influence on a rapidly evolving consumer landscape.

JPMorgan Chase has yet to launch its Chase Pay wallet app, but it's lining up some formidable allies. The wallet's underlying technology was years in the making, giving Chase an edge in winning merchant partners while tapping into a sizable consumer base.

It’s incredibly important to take the time to learn how to properly execute a new venture, especially one as complex and valuable as omnichannel. Unfortunately, the clock is ticking for many retailers..

Since the introduction of Bluetooth beacons as enablers of in-store location-based marketing, many have seen a clear connection between beacons and mobile payments. As the technology evolves, the connection is not quite as clear.

The news that Shell Oil has agreed to accept Chase Pay at more than 6,000 gas stations couldn’t have come at a more interesting moment.

Kyle Largent offered himself up as "Exhibit A" for U.S. online merchants' greatest fear: that EMV chip card adoption at the point of sale would cause fraud to spike online.

For the first time, retailers are facing sizable costs for counterfeit transactions but still not taking measures to mitigate their own risk, raising the question – after six months, how effective is EMV in the U.S.?

Consumers enrolled in the CurrentC mobile wallet in Columbus, Ohio will be cut off after June 28 when the year-long pilot conducted by Merchant Customer Exchange (MCX) ends.

Verifone is taking a scalpel to its business after seeing soft results during its second fiscal quarter, enacting a plan to cut 5% of its personnel and look for opportunities to jettison older, underperforming parts of its business.

Advocates of free trade and fighting protectionism are more likely to focus on industries like steel and agriculture, but they should also pay attention to the payments sphere.

Most mobile wallet providers and retailers have been hunting for the magic formula that would seamlessly blend loyalty and mobile payments, in the hopes that one would inevitably fuel the other. But it's a delicate recipe, and very easy to get wrong.

U.S. card issuers lose $10.9 billion each year to card fraud, according to research released Tuesday by LexisNexis Risk Solutions.

Compared to the United States, other geographies have seemingly had an easier task to bring real time payments to market – simply based on their size.

Verifone and its beacon technology provider Footmarks are partnering with Allrecipes.com and grocery retailer Marc’s in Ohio to deliver meal recommendations to shoppers.

Chili’s Grill & Bar, hurt by a shift away from sit-down dining, is hoping to win back customers with a new tactic: bringing food to them.

Merchants sued Visa and MasterCard in 1996 when the card networks forced them to "honor all cards," and though the suit settled in 2003, the wounds are reopening with the spread of mobile wallets.

Unfortunately, as fraud prevention technology advances, so do fraudsters’ tactics. Think of the cat and the mouse. As merchants and financial institutions become better at thwarting traditional fraud techniques, criminals are forced to adapt. The onus is now on the financial institutions and merchants to stay ahead.

The National Retail Federation wants the Federal Trade Commission to do more than merely check up on the companies that routinely assess merchants for compliance with the Payment Card Industry Data Security Standards (PCI DSS).

The 'decentralised apps' tied to blockchain bring increased transparency, automation and security to traditional payment systems. This can create a domino effect that leads to a reduction in operational costs, accounting expenses, and friction which can benefit the business and pass savings on to customers.