Retailers

Businesses that stick with the single gateway strategy will eventually find themselves challenged to grow with customer demands, as well as expand globally. As businesses grow, multiple payment processors are not only preferred, but required, writes Krish Subramanian, CEO and co-founder of Chargebee.

A few early adopters — mostly restaurants — have gone cashless, but many merchants have concluded that cash must remain on their menu of payment options.

Since blockchain technology is based on the core principle of decentralization, it provides an opportunity to break through the multiple middleman fees with an alternative low-fee digital payments network, writes Sarthak Moghe, CEO of TillBilly.

The payment landscape is highly regional, based on historic, economic, technical and political factors. Top payment methods in Europe, or even Southeast Asia, are generally unheard of in many other parts of the world, according to Steve Villegas, vice president of partner management for PPRO.

Attempts to legislate or regulate innovative payments treat consumers, who have affirmatively selected to use prepaid accounts or some other emerging access device to access their money, much differently than consumers who have decided to open a traditional bank account with an associated debit card, writes Brian Tate, president and CEO of the NBPCA.

The Prime Day event is also a chance for Amazon to showcase a new range of devices and payment options — and to sell those devices at a discount to get them into more people's homes.

Retailers must decide if they will heed this call and do the right thing by investing in the security we need today and the innovation of tomorrow, contends Jeff Tassey, executive director of the Electronic Payments Coalition.

Due to regulations that are designed to thwart money laundering, anyone attempting to transact on a global scale will encounter a patchwork of complex laws and local requirements that make payments anything but borderless, writes Brandon Spear, president of MSTS.

Since Amazon Go's announcement, there has been a rush to duplicate the company's cashierless store concept without the same level of tech investment. The latest competitors are focused on the cameras that identify items as consumers take them off of the shelves.

Once regarded as a safer option for consumers, BOPIS (buy online and pick up in store) has now joined the ranks of targets that cybercriminals are learning to exploit. It comes down to correctly identifying the shopper, writes Ryan Wilk, vice president of customer success at NuData Security.

All service providers, even those with a strong security posture, are only as secure as the Home Depots, LinkedIns and Equifaxes of the world, argues George Avetisov, chief executive of HYPR.

By intelligently applying friction, where the entry of a PIN or a swipe of the screen can be used to correlate against known data, we can better prove that the correct user made the transaction and avoid the costs and disruption associated with fraud and disputed claims, writes Zia Hayat, CEO of Callsign.

Machine learning and voice recognition can ease the many pain points of drive-thru ordering.

For stores that don't want such a high-tech makeover, options for automatic checkout options are being built on a much simpler foundation.

The day after Chinese e-commerce giant JD.com Inc.’s mid-year sale, a company drone took off from a playground in the city of Xi’an to deliver one of the orders. The six-rotor craft is one of about 40 JD.com designed to cut delivery times.

The Cincinnati company sold 5 million shares in the payment processor, as it continues to scale back its ownership stake.

Businesses are accustomed to on-demand processes and easy digital transactions in the consumer app economy, and now expect the same experience in their business supply chains, according to Jamshed Khan, tech chief at LeaseQ.

Merchants don’t stick to the binary simplicity of online and offline anymore. They are reaching their consumers through a wide array of channels including mobile, kiosks, chatbots and call centers, writes TJ Sharkey, senior vice president of financial institutions, acquiring and processing at Mastercard.

When it comes to the pizza industry, online and mobile ordering has generally been the province of chains like Domino’s, Pizza Hut and California Pizza Kitchen. But smaller shops are looking to get a slice of this market.

Malaysian consumers may use GrabPay Credits to pay for GrabFood, rides and any participating merchants, by tapping the GrabPay icon, selecting pay, and scanning the merchant’s QR code.