Retailers

A boost in chargebacks can put a damper on higher transaction volumes and digital shopping, according to Chris Marchand, vice president of business development at Verifi.

Phishing is a serious and growing problem in the financial services and payments industries, creating pressure to come up with advanced detection techniques, according to Adrien Gendre, chief solutions architect for Vade Secure.

Traditional screening solutions are not able to process such a huge influx of records quickly enough, creating a queue that the system has to work through, slowing down the customer experience, writes Vincent Gaudel, a compliance expert at Accuity.

Chinese payment companies have successfully lured merchants outside of China by enabling payments for Chinese tourists, a use case Tencent hopes will work in Japan, where rival Alipay lurks.

On five days starting with Thanksgiving and continuing through Cyber Monday customers purchased millions more products compared to the same period last year.

Atlanta-based Global Payments is working with startup InVision, a design company that works with companies like Google and Netflix, to design a portal that will allow merchants to quickly work with banks or customers to reconcile and troubleshoot transactions, including addressing disputes and chargebacks.

While apps are still a popular way for customers to order and pay, other options are emerging because they're a natural fit for restaurant patrons, many of whom are already heavy users of text, social media and voice technology.

An international move or a business expansion can bring on unexpected challenges that existing processing relationships can’t handle, according to Ralph Dangelmaier, CEO of BlueSnap.

More innovative thinking will be needed to achieve competitive advantage and differentiation without breaking the bank, an gaming is an emerging option, according to Simon-Kucher & Partners’ Wei Ke and Wenbo Li.

There's never a good time to expose customer data, but the incident Amazon disclosed Wednesday could upend two major events: Black Friday/Cyber Monday and a reported effort to get merchants to accept Amazon at the point of sale.