Retailers

An international move or a business expansion can bring on unexpected challenges that existing processing relationships can’t handle, according to Ralph Dangelmaier, CEO of BlueSnap.

More innovative thinking will be needed to achieve competitive advantage and differentiation without breaking the bank, an gaming is an emerging option, according to Simon-Kucher & Partners’ Wei Ke and Wenbo Li.

There's never a good time to expose customer data, but the incident Amazon disclosed Wednesday could upend two major events: Black Friday/Cyber Monday and a reported effort to get merchants to accept Amazon at the point of sale.

When companies cling to outdated methods of payment processing, the results is a highly fragmented consumer experience. It also adds unnecessary administrative costs and decreases efficiency, writes Jeffrey Brown, president of VPay.

Across all age groups, many consumers still prefer shopping in stores for various reasons. But even when going into a brick-and-mortar store, these consumers don't leave their digital habits behind; many still prefer to pay by mobile or wearable when the option presents itself.

Millennials may have earned the reputation for doing all of their shopping on smartphones and tablets so they can pay from wherever they are, but a growing body of research suggests that most prefer shopping in brick-and-mortar stores.

Black Friday and Cyber Monday up the ante for payment crime, but there are steps retailers and payment companies can take, according to OneSpan’s Will LaSala.

Using machine learning to analyze payment data, the latest technology automates workflow and decisions, making fraud detection quicker and more efficient, writes Steven Goddard, product manager for risk at The ai Corporation (ai).

AI-driven analytics can help both pure-play and brick-and-mortar brands understand the frustrations of their users at an elemental level — which buttons remain unclicked, which form fields make them leave, and which customer paths are dead ends, writes Jonathan Cherki, CEO and founder of ContentSquare.

Starbucks has established itself as a model for mobile payments among coffee drinkers, but Barclays is partnering with a U.K. coffee chain to take it a step further by bringing the coffee cup itself into play.