Retailers

Many companies had to pivot sharply in just a month or two. Others were rewarded richly for their earlier investments in digital technology.

The interior of a car or truck is a fintech frontier — one that is undergoing a trial by fire during the pandemic, including as a point of sale venue for small merchants.

Ultimately, whatever options banks and fintechs deliver for this next phase of the pandemic must appease not only the merchants but their customers as well.

Demand for food delivery has been strong during the pandemic, building on what already had been a strong demand for the $27 billion industry, according to NPD Group.

JPMorgan Chase & Co. said it processed 15% more card payments during Black Friday weekend than it did a year earlier, a sign that the pandemic did little to curtail spending as the holiday shopping season began.

As Congress moves to spur more coin production, banks and retailers are running campaigns urging consumers to empty their piggy banks to get more change into circulation.

EBay has hired Discover’s top U.S. cards executive, Julie Loger, for the newly created position of global chief growth officer.

To address a growing demand for contactless payment methods during the coronavirus pandemic, 7-Eleven has launched a mobile wallet for customers to use at participating U.S. stores.

In a bid to fuel online sales, Barclaycard is partnering with Amazon in Germany to offer installment lending to overcome the country’s low credit card ownership rates.

The Interac debit network is expanding online and in-store options for Walmart customers throughout Canada, looking to have new technology in place by spring of 2021.

Michael Moeser, Senior Analyst at PaymentsSource, talks to Ginger Siegel, North America Small Business Lead at Mastercard, about how smaller shops are managing through the coronavirus pandemic.

It's not just payment habits that are changing, but the very nature of what people are willing to buy one another.

Michael Moeser, senior analyst at PaymentsSource, talks to Chris Lybeer, chief strategy officer at Revel, about the trends driving digital payments in the restaurant industry.

Small and midsize merchants in North America continue to struggle with the effects of COVID-19 on their bottom lines, but those who have developed an online presence and made changes to in-store payments have found the process to be a vital step.

Online fraud typically spikes when holiday shopping begins in November, but so-called friendly fraud poses another big threat this year with the pandemic pushing more consumers — and inexperienced merchants — to online sales channels.

Online fraud typically spikes when holiday shopping begins in November, but so-called friendly fraud poses another big threat this year with the pandemic pushing more consumers — and inexperienced merchants — to online sales channels.

Amid the disruption of the coronavirus pandemic, many companies are taking a chance on innovative new technologies to keep their customers engaged.

Drive-thru is almost synonymous with fast food, but for some quick-serve chains — like Subway — a past emphasis on in-store dining meant a much sharper pivot when the coronavirus pandemic struck.

Even continues its expansion into the health care vertical with the signing.

Riding a technology wave that helps attract more customers and generate more revenue sounds appealing enough — but with contactless payments, there isn't always a clear upgrade path for stores that have relied on older terminals.