The company changed several of the practices the agency complained about several years ago, such as threatening to report nonpaying borrowers to credit bureaus, co-founder Rodney Williams says.

The Bank for International Settlements' Innovation Hub is doing important work on integrating new technology into the global financial system. The next step is to bring both banks and nonbanks into the discussion.

These three payment firms are working to grow revenue by pivoting to new markets and technologies, all while waiting for a turnaround in the industry.

Criminals breached a third-party database storing Santander customer and employee information, a type of intrusion that banks are increasingly facing.

Community banks are in the early days of experimenting with AI and the earlier days of writing policies to govern its usage. It's key to do both at once.

The card network is working with Salesforce to use large language models to be more proactive in how it resolves these interactions.

In this week's edition of the American Banker news quiz, gauge your understanding of topics like cybersecurity testing, the impact of high interest rates on community banks, FDIC Chairman Martin Gruenberg and more.