A focus on client relationships, rather than products, and investments in AI are helping the company in an increasingly competitive market.

When a card gets canceled or expires, Visa, Mastercard and other networks send replacement information to merchants. This can be a problem for consumers.

Legacy core systems and the high cost of hiring people with artificial intelligence skills are among the factors getting in the way of big AI payoffs, experts say.

Umar Farooq and Max Neukirchen lead an $18 billion unit that touches most of the planet. Here's what they told American Banker about instant processing, how artificial intelligence is affecting jobs and what they look for in new leaders.

Until a regulatory perimeter is established, banks should tread carefully — and so should everyone else.

If you are still thinking of blockchains as slow, clunky and expensive, do not feel badly. As is the story of many emerging technologies, they evolve quickly.

Navy Federal Credit Union's partnership with Bloom Credit, a data breach at Coinbase and other tech news draw attention from bankers going into June.

Banks sued the Consumer Financial Protection Bureau last year to stop the 1033 open banking rule from taking effect. Now the Trump administration plans to kill the rule.

The Brazilian neobank expanded its bank accounts for minors with new features in 2024 by adding high-yield savings "boxes" and expanding parental controls.

Bill Pulte and the government-sponsored enterprise's chief executive will be working with a firm that analyzes big data and utilizes artificial intelligence.

BNY, Goldman Sachs, JPMorganChase and State Street are among those scored lowest by Sinergia Animal, despite pressure from shareholder activists to stop financing companies that exploit animals.

As real-time payments become more common, UBB's partnership with fintech Pidgin offers a roadmap for smaller banks to stay relevant.

The card issuing fintech has worked for years to expand its business outside of Block. Mike Milotich, who in February became the third person to hold the fintech's top job in as many years, has been tasked to do just that.

As the class action lawsuit settlement industry became overwhelmed with fraud, a bank and a fraud scoring company teamed up to fight back.

Visa, Mastercard, PayPal are among the firms moving the cryptocurrency option closer to the point of sale.

The bank's LLM Suite, a portal through which all employees can use popular large language models, is American Banker's Innovation of the Year in the Generative AI category.