The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to unlocking corporate phones.

The collapse of the illicit escrow marketplace disrupts a major hub for "pig butchering" scams, though experts warn the ecosystem will likely fragment.

The Providence, Rhode Island-based bank has steadily revamped certain parts of its strategy. Now, it will update its systems for serving customers.

The bank technology seller's deal with Sumitomo Mitsui Card Company is an opportunity to cash in on a government initiative to reduce cash — and comes on the heels of an earnings miss. Plus, Klarna plans to offer more credit options through a partnership with Walmart-backed OnePay, Revolut embraces agentic AI protocols and more in American Banker's global payments and fintech roundup.

Executives surveyed by American Banker said companies vying to wrestle market share from banks are a major threat to operations in the coming year.

The future of banking will see core bank systems rebuilt around artificial intelligence tools that inform decisions about everything from underwriting to compliance. Banks must begin the transition now.

The payment company is betting on agentic commerce to get its checkout tech in front of more merchants and consumers.

As artificial intelligence agents play an increasingly large role in enterprise finance, traditional credit card rails will be incapable of handling the speed and volume of transactions. Something new is needed.

A New Jersey courier scam highlights the severe liability risks consumers face when using debit cards compared to credit cards.

The financial market infrastructure providers are taking advantage of political tailwinds and technology advancements to offer 24/7 trading over distributed ledgers.

The newly launched digital credit union, CineFi, aims to serve creative professionals in the Atlanta area as well as First Entertainment's existing member base in Los Angeles.

The company's recently released 2026 trends report is about "moving and changing the narrative from being Eeyores to being Tiggers," Abbott said in the latest American Banker podcast.

Howard Green's new book Gimme a Crisis offers a deep dive into the former Scotiabank CEO's career, from bringing the NBA to Toronto to navigating 2008.

The fintech investment firm Portage is now managing a $280 million portfolio acquired from the venture arm of Mets owner Steven Cohen's firm Point72.

The crypto lender issued over 5,000 loans to residents without a license and failed to assess repayment ability, the DFPI said.

The new developer assistant helps corporate clients and partners find and integrate the bank's APIs into their programs and websites.

The Swedish financial institution adds P2P payments as it tries to bolster its neobank aspirations. Payment firms don't like the U.K.'s potential restrictions on stablecoins and more in the American Banker global payments and fintech roundup.

Customers reported failed subscription payments and support issues, though a backup system kept some basic functionality online.