There’s currently a focus on investing in technology and data to remain competitive, but financial firms also need to ensure they are helping workers adapt, argues Synchrony’s Margaret Keane.

Reports of improper charges by perpetrators who know the victim soared last year. Issuers and card networks are failing to tighten security, clearly label transactions and police chargebacks, critics say.

Dumping passwords in favor of interoperable, flexible identity is an evolution as bumpy as it is necessary. FIS and Worldpay’s combination stands to create tools that can smooth this road.

The credit card network has teamed up with an ICBA unit and the fintech Urban FT to offer a payments services program tailored to community banks trying to keep pace with bigger banks.

AI can help reduce risk, make more loans and find ideal members for credit unions.

As competitive pressures mount for midsize banks, more institutions are likely to follow the lead of BB&T-SunTrust and amass more resources for investing in AI, digital platforms and other cutting-edge technologies.

A number of credit unions have faced lawsuits alleging their websites failed to meet the standards of the Americans with Disabilities Act.

The companies could bring something new, such as merchant acquiring to community banks, but their merger could also cause anxiety about giant vendors.

Bank technology giants FIS and Fiserv are spending nearly $66 billion between them in just the past few weeks to add a broad swath of payments technology — including a few key nuggets that will help them go toe to toe with fintechs.

JPMorgan Chase said it wants to improve training for technology-related jobs and help community college programs. The five-year initiative is one of several the company has announced in recent years in the name of community development.

The Federal Housing Administration is returning to manual reviews of higher-risk loans it insures because it's finding that a growing share have lower credit scores, higher debt-to-income ratios, or both.

The tech company has taken World Wire, its blockchain-based cross-border payments network, live in 72 countries.

The financial services technology company FIS has agreed to buy Worldpay. The deal is valued at $43 billion and will allow FIS to counter the transaction processing scale Fiserv received when it acquired First Data this year. The merger price is based on a $34 billion bid plus $9 billion of Worldpay's debt.

An overwhelming amount of transactions can cause noncompliant payments to fall through cracks. New technology such as AI can be helpful, says Josephine McCann, a senior marketing associate at AppZen.

BB&T-SunTrust deal came together with remarkable speed; Citi and Chase take on fintechs at their own game; CECL spells trouble for small banks, consumers; and more from this week’s most-read stories.

CULedger and the computing giant will work to develop blockchain technologies, create new products and improve existing ones.

The Conference of State Bank Supervisors urged Sens. Mike Crapo and Sherrod Brown to establish a baseline for consumer protection in data privacy and security that would leave room for stricter state rules.

A proactive and preventive security strategy will go a long way to building consumer trust and ensuring continued loyalty, writes Maria Allen, global head of financial services for Unisys.

A partnership between TDECU and a Texas-based fintech will help provide payment plans for consumers struggling to pay legal fees.

Municipal IDs help marginalized groups, such as undocumented immigrants, open checking accounts and become credit union members but concerns over regulatory compliance linger.