Work from home

JPMorgan Chase told thousands of office workers across its consumer unit they can plan to continue working remotely until next year, breaking with the firm’s Wall Street operations.

Sergio Ermotti joined JPMorgan Chase's Jamie Dimon in expressing concern about the long-term consequences of remote work.

More than 160 institutions will use the money to help members weather the coronavirus by offering new products and providing help with loan payments.

JPMorgan Chase's CEO says he fears productivity is slipping and that workers, particularly younger ones, are feeling alienated.

Managing a major lender in the midst of COVID fears and social unrest has required a rethink of banking norms. Exploring the executive decisions all leaders must consider is the recipient of American Banker's Banker of the Year award.

Vanessa Colella, innovation chief at Citi, says remote working has had a democratizing effect. She also touches on the types of technology Citi has been incubating, the startups it’s investing in and her efforts at fostering a culture of generosity.

Schools are still figuring out how they will open this fall, with some districts providing online education while others try a hybrid approach of online and in-person instruction. This complicated structure also upends how schools handle fees and payments.

Some professionals have admitted to sleeping or drinking while working from home. Technology could help financial services firms ensure employee productivity doesn't slip.

Nationwide lockdowns forced most firms to shift from offices to homes. One bank details its experience in moving to a remote-first work environment and how it managed the transition.

Managing a major lender in the midst of COVID fears and social unrest has required a rethink of banking norms. Exploring the executive decisions all leaders must consider is the recipient of American Banker's Banker of the Year award.

Switching core banking systems has long been done face to face, but the pandemic has driven the process into the digital arena. The change could be permanent.

Switching core banking systems has long been done face to face, but the coronavirus has driven the process into the digital arena. The change could be permanent.

The coronavirus pandemic has highlighted the issue of millions of Americans lacking access to high-speed internet at their homes. Financial services firms haven't been spared from this challenge.

Our third monthly survey found almost six out of 10 employers report that their plans for the return to work are stymied by uncertainty — specifically, a lack of clarity on the right timing, and persistent questions about how to provide a safe environment for their employees.

Our third monthly survey found almost six out of 10 employers report that their plans for the return to work are stymied by uncertainty — specifically, a lack of clarity on the right timing, and persistent questions about how to provide a safe environment for their employees.

The bank is rethinking its plans for bringing back workers in Texas, Florida and other states where new coronavirus cases are surging.

Some of the industry’s biggest institutions intend to keep a significant portion of their staff working from home indefinitely. That’s raising new questions about organizational cultures and how to appropriately utilize credit union facilities.

The bill, which now goes to the Senate, would give small businesses greater flexibility in how they use the funds; not everyone's on board with Otting's signature achievement.

The FHFA says the two government-sponsored enterprises need at least $240 billion of capital before they can go private; Transunion says more than 3% of consumer loans it tracks are in financial hardship.

The German bank’s money laundering controls are still not up to snuff, among other problems; three Democrats say banks may have shortchanged small-business borrowers.