Work from home

Sergio Ermotti joined JPMorgan Chase's Jamie Dimon in expressing concern about the long-term consequences of remote work.

More than 160 institutions will use the money to help members weather the coronavirus by offering new products and providing help with loan payments.

JPMorgan Chase's CEO says he fears productivity is slipping and that workers, particularly younger ones, are feeling alienated.

Managing a major lender in the midst of COVID fears and social unrest has required a rethink of banking norms. Exploring the executive decisions all leaders must consider is the recipient of American Banker’s Banker of the Year award.

Vanessa Colella, innovation chief at Citi, says remote working has had a democratizing effect. She also touches on the types of technology Citi has been incubating, the startups it’s investing in and her efforts at fostering a culture of generosity.

Schools are still figuring out how they will open this fall, with some districts providing online education while others try a hybrid approach of online and in-person instruction. This complicated structure also upends how schools handle fees and payments.

Some professionals have admitted to sleeping or drinking while working from home. Technology could help financial services firms ensure employee productivity doesn't slip.

Nationwide lockdowns forced most firms to shift from offices to homes. One bank details its experience in moving to a remote-first work environment and how it managed the transition.

Managing a major lender in the midst of COVID fears and social unrest has required a rethink of banking norms. Exploring the executive decisions all leaders must consider is the recipient of American Banker’s Banker of the Year award.

Switching core banking systems has long been done face to face, but the pandemic has driven the process into the digital arena. The change could be permanent.