Workforce management
Workforce management
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Full-time equivalent, as of Dec. 31, 2021. Dollars in thousands.
April 18 -
JPMorgan Chase unveiled plans for its new global headquarters — a 60-story skyscraper in midtown Manhattan that, according to the bank, demonstrates its commitment to New York City’s revival.
April 14 -
To ensure authenticity, Community First Credit Union had its AI-powered voice system learn by communicating with Spanish-speaking employees who could teach it local terms and mannerisms.
April 14 -
Walmart named PayPal Chief Financial Officer John Rainey as its new finance chief, turning to a company outsider as it seeks to build a financial technology venture and a membership program.
April 13 -
Credit Suisse Group is looking for a new chief executive officer to run its U.S. holding company as the Swiss bank seeks to build out its business in the country following a series of setbacks.
April 13 -
Banks have supported initiatives aimed at closing the racial equality gap but the industry risks undermining this by fighting new rules to gather demographic data on small-business lending.
April 13 -
Hundreds of women who’ve worked for Goldman Sachs Group were given a choice: remain in one of Wall Street’s biggest gender discrimination lawsuits, or leave for the more secretive system of arbitration.
April 12 -
The municipality and the bank have been at odds over similar issues in the past, and no agency currently has deposit accounts with the lender.
April 8 -
Toronto-Dominion Bank plans to give most employees the option to return to the office this month and is aiming for workers to officially transition to their new working models by June.
April 6 -
Employees will still have some flexibility to work from home, but are strongly encouraged to collaborate with colleagues in person, according to people familiar with the matter.
April 5 -
Martin Grant, who serve as the Federal Reserve Bank of New York's chief compliance and ethics officer for more than 15 years, has joined JST Capital, a financial services firm for digital assets.
April 5 -
Bank of America saw its busiest year on record for sustainable finance deals as demand for environmental, social and governance investments accelerates.
April 4 -
Barclays is raising wages for U.S. workers by at least 21% to $20.50 an hour from $17, joining the ranks of lenders boosting compensation for their lowest-paid staff.
March 31 -
In conversation with Patti Cook, CEO of Finance of America Companies
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By putting younger, more diverse talent in executive roles, CEOs of institutions such as Kaua'i Federal Credit Union in Hawaii and OnPath Federal Credit Union in Louisiana are taking steps to better represent the communities they serve.
March 29 -
Wells Fargo won an early round in a lawsuit accusing the bank of running a predatory mortgage lending scheme in the Atlanta area before the 2008 financial crisis and continuing to discriminate against minorities for more than a decade afterward.
March 29 -
Wells Fargo, which approved fewer than half of mortgage refinancings sought by Black homeowners in 2020, prompting calls for regulatory investigations, greenlighted a larger share of applications from such borrowers last year.
March 25 -
M&T Bank, Citizens Financial Group and KeyCorp are teaching staffers new skills and pitching themselves as innovative and fun places to work.
March 25 -
Most executives are keenly aware of the hardships customers face, but do they realize that many of their workers are also living paycheck to paycheck?
March 25 -
JPMorgan Chase said it will do a third-party audit of its $30 billion racial-equity commitment, following Citigroup and BlackRock in agreeing to such a review.
March 25




















