Quantcast
BANKTHINK
SWIPE FEE WARS

'We Won' vs. 'You Lost': Reactions to Credit Card Settlement

JUL 16, 2012 5:30pm ET
Print
Email
Reprints
(4) Comments

The credit card industry's proposed deal to settle long-pending retailer lawsuits set interchange watchers chattering over the weekend, divided over how much each side won and lost in the deal.

Conventional wisdom held that the long-pending lawsuits were destined to be settled before their September trial date. Conventional wisdom also held that Visa (NYSE: V), MasterCard and the big banks would pay billions of dollars and possibly lift their "no surcharging" rules to settle the lawsuits – but that the merchants would have to pry lasting changes to the interchange system out of the card networks' cold, dead fingers.

And so it was. The proposed deal, announced late Friday, would transfer almost $7.5 billion from the card networks to their merchant frenemies. In exchange for that payoff, Visa and MasterCard will get a wide-ranging release from future litigation.

But the deal leaves intact the underlying system of how Visa and MasterCard set the prices retailers must pay for accepting credit cards. By allowing surcharges on credit card purchases, the deal also gives the card industry a potentially powerful PR weapon, since banks and retailers like to blame each other for how consumers are affected by interchange fees.

Last year, after debit card regulations went into effect, banks struggled to convince customers that their increased checking account fees were all the merchants' fault, but this time around, blaming retailers might be an easier sell. Customers blame banks when banks raise prices, and will likely blame retailers when retailers try to charge them more for using credit cards, a privilege people aren't used to paying for.

One of the main plaintiffs, the National Association of Convenience Stores, has already rejected the proposed settlement, and more merchants may raise objections before the deal is approved.  

"The best outcome for this settlement is for it to fail," said one senior executive at a large retailer, which was not involved in the lawsuits. "There are some areas in which it takes us backwards. It still supports the status quo in terms of Visa and MasterCard being able to do what they do in terms of rule-setting and price-setting."

But regardless of those objections, the proposal is one more step in the fraught, co-dependent relationship between the banks and retailers, and a step that many in both industries are watching closely.

We at American Banker spent the weekend and Monday polling several expert observers and industry members, looking for official reactions as well as informed and more impartial opinion on what the deal means for all of the parties. Their replies are below, and readers are invited to add their comments.

Duncan MacDonald, former general counsel of Citigroup's Europe and North America card businesses, independent consultant:

I think the defendants agreed to pay $7.5 billion mostly to get the release, which balances/justifies the cost of the surcharge. ... It is that valuable!  Peace, as you know, can be just as expensive as war. … The "release" is a breathtaking success for the bankcard industry. It is about as comprehensive as any I've ever seen.  It should end the industry's antitrust wars for years to come.

As crafted, the settlement seems to favor the defendants, despite its hefty price.  Most of the objections I've envisioned are problems for the plaintiffs. 

JOIN THE DISCUSSION

(4) Comments

SEE MORE IN

RELATED TAGS

 

 
The Week's Best Quotes: Holder's 'Too Big to Jail' Cop, Big-Bank Influence

The most notable quotes from American Banker stories of the previous week. Readers are encouraged to add their own observations in the Comments fields at the bottom of each slide. (Image: Fotolia)

Comments (4)
Very interesting collection of reactions to a settlement that has been widely viewed as bringing to a definitive end the sometimes bitter debate over interchange. Clearly, some merchants would like to pretend this matter is anything but closed. It's distressing, but perhaps not surprising, to see some in the merchant community --within hours of the settlement's announcement -- decry the very settlement they demanded as somehow "insufficient" to meet their needs. Perhaps such a response is driven by fear of a perceived reduction in incentive for regulatory or Congressional action to address ongoing merchant complaints about interchange rates and the merchant demand for government intervention into this market. If so, we can all agree that, because of this settlement, there is no need for Congress to continue to legislate in a way that simply bolsters merchants' bottom line at the expense of their customers. As we see in this settlement, merchants received the largest cash antitrust settlement in history (none of which merchants must return to consumers), obtained a reduction in interchange rates (none of which merchants must pass along to consumers), and got the right to expressly charge their customers a fee for using a credit card -- and they still demand government intervention to transfer more money from financial institutions and consumers to merchants. Am I going to a fee tacked on to my next retailer purchase to make the merchant "whole" for rent, electricity, labor, janitorial services, sewer, accounting, and other costs incurred my merchants? Some might call such fees greed -- but whatever you call it, consumers should be concerned about how price increases for the privilege of using a credit card at local retailers might make everything they buy more expensive.

Jason Oxman
CEO
Electronic Transactions Association
Posted by Joxman | Monday, July 16 2012 at 6:11PM ET
Very interesting collection of reactions to a settlement that has been widely viewed as bringing to a definitive end the sometimes bitter debate over interchange. Clearly, some merchants would like to pretend this matter is anything but closed. It's distressing, but perhaps not surprising, to see some in the merchant community --within hours of the settlement's announcement -- decry the very settlement they demanded as somehow "insufficient" to meet their needs. Perhaps such a response is driven by fear of a perceived reduction in incentive for regulatory or Congressional action to address ongoing merchant complaints about interchange rates and the merchant demand for government intervention into this market. If so, we can all agree that, because of this settlement, there is no need for Congress to continue to legislate in a way that simply bolsters merchants' bottom line at the expense of their customers. As we see in this settlement, merchants received the largest cash antitrust settlement in history (none of which merchants must return to consumers), obtained a reduction in interchange rates (none of which merchants must pass along to consumers), and got the right to expressly charge their customers a fee for using a credit card -- and they still demand government intervention to transfer more money from financial institutions and consumers to merchants. Am I going to a fee tacked on to my next retailer purchase to make the merchant "whole" for rent, electricity, labor, janitorial services, sewer, accounting, and other costs incurred my merchants? Some might call such fees greed -- but whatever you call it, consumers should be concerned about how price increases for the privilege of using a credit card at local retailers might make everything they buy more expensive.

Jason Oxman

CEO

Electronic Transactions Associatio
Posted by Joxman | Monday, July 16 2012 at 6:13PM ET
Much of this discussion would be moot-- indeed, would not have occurred-- if the merchants could shop for payment products like customer shop for most products: by comparing and choosing products that offer the best value for the money.

Payments are a different market, one with limited choice of supply and where end consumers do not fully pay for what they receive.

Without a wide array of products and ability to easily switch products, addressing imbalance shifts from the market to the legislature or the courts. And in the US we general choose the courts over the legislature.

That is what this agreement has done; but the agreement also contains the stipulation that, if plaintiffs agree, they forgo the right to seek any further judicial redress-- that is to give up the right to ever again challenge imbalances in the courts. That seems a high price to pay, and some merchants groups have already said they won't agree.

Given that, does anyone know the process required to make this proposed agreement final? Can it languish a only a proposal if enough merchants don't agree to it? What are the chances that this proposal doesn't become final?
Posted by Herr Wahr | Monday, July 16 2012 at 11:31PM ET
Interesting to hear from industry experts, but it seems to me that all are out of touch with the consumer, especially the change in habits since the great recession. As a consumer, I haven't seen a time before when consumer goods have been at such a great price, while at the same time banking fees have been raised. So it begs the question, who are banks trying to fool into thinking the merchants are the ones not passing on savings to the consumer? I don't think the facts bear that out.
Posted by EFB | Tuesday, July 17 2012 at 12:52PM ET
Add Your Comments:
You must be registered to post a comment.
Not Registered?
You must be registered to post a comment. Click here to register.
Already registered? Log in here
Please note you must now log in with your email address and password.

Email Newsletters

Get the Daily Briefing and the Morning Update when you sign up for a free trial.

TWITTER
FACEBOOK
LINKEDIN
Marketplace
Fiserv is a leading global provider of information management and electronic commerce systems for the financial services industry.
Learn More
Informa Research Services is the premier provider of competitive intelligence, mystery shopping, and compliance testing services to the financial industry.
Learn More
CSC is a leader in private-label, third-party loan servicing with 30+ years of proven experience in delivering effective, cost-effective solutions.
Learn More
Already a subscriber? Log in here
Please note you must now log in with your email address and password.