Technology
Timetable of rollout of the erica chatbot by Bank of America.

The bank’s AI-driven virtual assistant, which lets people quickly search transactions and cancel subscriptions and other recurring charges, was an instant hit. But BofA will have to take a number of steps to sustain erica's early momentum.

Mike de Vere Zest AI

Zest AI more than doubled its customer base in 2023 and increased its customer base more than 50% yearly over the past four years.

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While this only shows a 2-basis-point rise in the 30-year fixed since last week, the Lender Price product and pricing engine data is 30 basis points higher.

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Noelle Acheson points out that a wander through stablecoin history highlights an overlooked use case likely to be of interest to financial services providers.