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The next generation of artificial intelligence can be a digitized always-on personal shopper, researcher and financial assistant, taking even the buzz of ChatGPT to another level. It's early in the game, but developers are looking for ways to gain an edge.

The Ohio-based bank is launching services for middle-market companies across the new footprint, after making similar plays in the Carolinas and Texas.

Banks scored well in the tax bill out of Ways and Means this week, with wins on S Corps and rural lending, but have so far lost out on credit union taxes and additional burdens on payments competitors.

Federal Reserve Gov. Michael Barr said tariffs could have an outsize impact on small businesses and hardships could outlive the trade policy debate.

MainStreet Bancshares in Fairfax hopes investors will endorse its plan to refocus on basic community banking after shuttering its embedded banking unit. But a prominent shareholder is urging management to sell.

Bank professionals largely agree that the customer experience shapes the way work is performed within their organization. However, there are some issues that get in the way of a customer-centric approach.

The AI lending platform provider's leaders shared their views on how the company will evolve over the next 10 years.

Shareholder support for KeyCorp's executive compensation packages fell to 63% from 89% last year. Proxy advisory firms had recommended a "no" vote after the Cleveland-based bank made off-cycle awards to top executives.

The platform, which was built in-house, delivers $10 million in cost avoidance, with at least $35 million in potential savings from fewer complaints, executives said.

The CEO of JPMorganChase affirmed the case for bringing employees back to the office.