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User experience and efficiency matter. Consumers aren't going to do something more difficult just for the technology, says Computop's Jed Danbury.

Walmart, Amazon, Facebook, Apple and Google are just a few of the non-financial companies that are using scale and innovation to compete in financial services.

The agency has stepped up efforts to encourage those lacking banking relationships to choose an affordable account option for their pandemic relief funds. It will have to overcome distrust of financial institutions in communities of color.

Ann Dubie stepped down from the Joliet, Ill.-based credit union in March after 20 years at the helm.

Bank of America, which has had an environmental business goal since 2007, is significantly increasing its current commitment.

The Baltimore community bank is experimenting with fee-based checking accounts that bundle cellphone protection, roadside assistance and other perks with an app that makes such services easier to use. Early returns are promising.

Valley National wanted to become more customer friendly, while Washington Federal needed more commercial clients. The leaders of those companies recently discussed the tough decisions they made to bring about much-needed change.

Too many Americans lack a sound grounding in personal financial management, which limits their opportunity to build long-term financial independence.

Other fintechs’ rush to become banks is being driven by investors seeking “crazy returns," says CEO Dan Price. But he acknowledged that at some point Gravity may need a charter of its own to remain competitive.

The California company has not established a time or pricing for the IPO.