Analytics

Small to large retail vendors are constantly aspiring to improve customer experience, resulting in more friendly point of sale (POS) interactions.

Wells Fargo in San Francisco said that its chief information officer will retire at the end of March.

E-commerce and mobile fraud detection and prevention provider Kount Inc. has received an $80 million growth equity investment from CVC Capital Partners.

Under the direction of Richard Holbrook, Eastern Bank has prepared itself for the next 200 years by embracing a culture innovation, adding scale through acquisitions and advocating for the less fortunate in its community. It's an unusual formula, but it has worked and that's why he is one of American Banker's three Community Bankers of the Year for 2015.

Many small banks and credit unions today offer convenient, in-house instant card issuance to their customers to stand out from the pack.

The general public is largely uninformed about what EMV is, why it is coming into the US and the benefits of adopting more secure payment technology.

Visa has begun rolling out the Visa Token Service in the Asia Pacific region, starting with United Overseas Bank in Singapore.

Retail executives suffer from a false sense of security regarding how their employees follow procedures to keep payment data safe — especially at this time of year when companies hire seasonal help, yet provide those temporary employees with access to account information.

WASHINGTON — Fannie Mae and Freddie Mac would be able to evaluate and use new credit scoring models under a bill introduced in the House that seeks to create more competition in the credit scoring industry.

Reports that last week’s mass shooting in San Bernardino, Calif., may have been financed by a $28,500 loan from Prosper Marketplace have sparked a wave of scrutiny of online marketplace lending, where fraud rates are much higher than credit cards.

Exciting growth opportunities exist for small and medium businesses taking advantage of the ever-increasing holiday shopping season. However, amidst this positive backdrop, lurks the negative threat posed by hackers and cyber criminals that prey on holiday shoppers and businesses.

Like the long shutter times required for old photographs, a payment transaction at a hotel can remain exposed for a while, creating a distinct fraud risk that's not often found at other merchants.

If a fraudster doesn't know a credit card verification value code, it creates a major hurdle in attempting a card-not-present transaction with stolen cards or credentials.

SunTrust Banks Inc. introduced enhanced rewards and bonuses with three new credit cards for customers about seven weeks after the October EMV liability shift, gaining some headwind with the added security of chip cards and an offer of free FICO score reporting.

A recent column by Penny Crosman on whether cards with newer chip technology should be paired with a signature or PIN, for added security, came down squarely on the side of using PINs. But the article overlooked a key fact in the debate: neither is the most important defense against fraud. It’s the chip that matters.

As wearable computing transitions from fantasy to fashion, developers are starting to consider the distinct risks that arise when payments migrate away from smartphones.

Banks have a lot of work to do to modernize branches and keep their technology on par with other businesses' digital tools. Here are some ideas worth borrowing from retailers, restaurants and consumer electronics makers if banks haven't adopted them already, says appointment-software firm Financial Management Solutions.

It used to be that chargebacks were just another cost of doing business. But with the e-commerce world growing by leaps and bounds, online merchants are experiencing a corresponding spike in chargeback rates that's eroding their bottom lines and jeopardizing their merchant accounts.

Merchants today face the daunting task of investing in several payment technology upgrades at once, and the confusion surrounding this process could bolster many pre-existing security vulnerabilities, argues point of sale security expert Chris Strand.

Target has agreed to pay $39 million to settle loss claims from a two-year-old data breach that were brought by MasterCard and a group of financial institutions, according to court documents filed Wednesday.